IT Manager – General Insurance Broking Network

2 weeks ago

Melbourne, Victoria, Australia at Full time
IT Manager – General Insurance Broking Network Add expected salary to your profile for insights
The Opportunity
We are seeking a tech-savvy, hands-on IT Manager to join our team and oversee all aspects of our IT infrastructure, ensuring systems are secure, efficient, and aligned with our strategic goals.
As the IT Manager, you will lead the management of day-to-day IT operations, support staff across our national network, and drive technological innovation within the business.
Key Responsibilities
Manage and maintain all IT systems, networks, and infrastructure across the organisation
Oversee daily IT operations including server and computer maintenance, system checks, and troubleshooting
Ensure robust data backup and disaster recovery procedures are in place and regularly tested
Manage the installation and configuration of hardware, software, VPNs, VLANs, printers, and related systems
Administer Microsoft 365 environment (including SharePoint) and ensure smooth functionality across all teams
Provide responsive and proactive IT support as required, delivering high-quality customer service
Lead and implement IT projects, including development of new portals and platforms
Research, negotiate, and recommend technology solutions that offer strong ROI and support business goals
Maintain security protocols and ensure compliance with industry standards and data protection regulations
Collaborate with senior management to align IT strategy with company objectives
Build and maintain relationships with vendors, service providers, and external partners
Skills & Experience
Proven experience as an IT Manager, Systems Administrator, or similar role, ideally within the insurance or financial services sector
Strong technical knowledge of Microsoft 365, SharePoint, Windows Server environments, networking (including VLANs and VPNs), and hardware infrastructure
Experience in data backup, disaster recovery, and system security best practices
Microsoft, network, and cyber security certifications desirable
Ability to manage competing priorities and deliver under pressure
Excellent troubleshooting and problem-solving skills
Strong interpersonal and communication skills, with a customer-focused approach
Experience supporting a distributed workforce or multi-office environment is highly desirable
Experience with insurance broking software platforms (e.g., Insight, WinBEAT, or similar) will be highly regarded
Job Application Questions Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as an Information Technology Manager?
What is your expected annual base salary?
How much notice are you required to give your current employer?
Do you have a current Police Check (National Police Certificate) for employment?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
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