Team Leader

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People Who Care is a not for profit organisation with over 45 years of service. We partner to provide support to older people, those with a disability or people who are facing a social crisis. At People Who Care, we're passionate about helping people live independently and with dignity.
We are currently seeking a compassionate, proactive, and capable Team Leader – Volunteer Drivers to help lead and support our team of dedicated volunteer drivers.
This is an ideal opportunity for someone with strong people skills, a commitment to community service, and experience in aged care, disability, or community services.
Full time role: $38.74 base hourly rate.
Rotating fortnightly roster: Week am to 3.30pm. Week am – 5.00pm
About the Role
As a Team Leader – Volunteer Drivers, you'll play a dual role: supporting our volunteer drivers to ensure they are confident, engaged, and equipped to deliver client-centred support, while also working hands-on in transport services. Up to 20% of your time will focus on leadership duties, including mentoring and onboarding new volunteers. The remainder will involve directly providing transport and support services to our clients.
You'll be instrumental in maintaining a positive volunteer experience, client satisfaction, and high service standards – all while championing our values of Integrity, Empathy, Respect, Flexibility, and Excellence.
Key Responsibilities
Mentor and support new volunteer drivers through onboarding and buddy shifts.
Provide ongoing guidance, training, and encouragement to volunteer drivers.
Assist with communication and volunteer engagement activities.
Ensure quality and safety standards are maintained across transport services.
Deliver safe, respectful, and reliable transport to clients, including mobility assistance.
Maintain accurate records and contribute to service area improvement initiatives.
Foster a sense of belonging and appreciation within the volunteer team.
About You
We are looking for someone who:
Has experience in aged care, disability, or community support services.
Demonstrates strong leadership, mentoring, and interpersonal skills.
Is passionate about volunteerism and understands its unique dynamics.
Thrives in a busy, people-focused environment.
Holds a current driver's licence and is physically capable of assisting clients.
Is confident using computers and basic digital tools.
Experience working with volunteers will be highly regarded
Certificate III/IV in Aged Care, Disability, Individual Support, or Community Services (or equivalent experience)
Current First Aid and CPR (or willingness to obtain)
Additional Requirements
National Police Clearance
Commitment to our health and safety practices
Why Join People Who Care?
Be part of a purposeful, values-led organisation that genuinely cares.
Work with a passionate and supportive team.
Ongoing training, professional development, and support.
Make a lasting impact in the lives of others – every single day.
How to apply:
Applications should include aresumeand preferably a briefcover letteroutlining your suitability for the role. Please apply directly by clicking on the Apply button and following the prompts.
Recruitment action will likely commence as suitable candidates apply.
People Who Care is an equal opportunity employer and are committed to achieving a diverse workforce from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disability are encouraged to apply.
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Our Strategic Vision is to build a community where those who are able, help those in need.
People Who Care is a community-based, not for profit organisation, relying on a combination of government funding, fundraising strategies and donations to provide essential care services throughout the Perth metropolitan area. From our beginning in 1980, we have grown to become one of Western Australia's most diverse volunteer-based community service providers.
Our dedicated team of employees and volunteers are instrumental in delivering programs and services to our clients, who include aged, frail and disabled members of the community. As demands increase for services and a growing ageing population, People Who Care have continued to develop strategies to ensure we can meet the challenges of providing comprehensive in home care. Our Strategic Plan identifies our direction for the future as we work to grow our care services for those in need in the community.
Source: This is an extract from the company's own website.
Our Strategic Vision is to build a community where those who are able, help those in need.
People Who Care is a community-based, not for profit organisation, relying on a combination of government funding, fundraising strategies and donations to provide essential care services throughout the Perth metropolitan area. From our beginning in 1980, we have grown to become one of Western Australia's most diverse volunteer-based community service providers.
Our dedicated team of employees and volunteers are instrumental in delivering programs and services to our clients, who include aged, frail and disabled members of the community. As demands increase for services and a growing ageing population, People Who Care have continued to develop strategies to ensure we can meet the challenges of providing comprehensive in home care. Our Strategic Plan identifies our direction for the future as we work to grow our care services for those in need in the community.
Source: This is an extract from the company's own website.
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