Disability Services Team Leader

**Company description**

Amana Community Services (ACS) is an organisation which works to enhance the independence and lifestyle of people living with a disability. ACS promotes independence, self-confidence, and self-improvement and facilitates community reintegration. ACS is a registered NDIS provider offering a range of services and opportunities to achieve optimal health, wellbeing and lifestyle in our participants houses and the community.

At ACS, we support people with disabilities to live fulfilling lives. It's the reason we exist We have a strong focus on working with and for our clients every step of their NDIS journey. We believe in freedom of choice and making sure our clients voice is heard.

**Job description**

**Disability Services Team Leader**

**Position Description**

ABOUT AMANA COMMUNITY SERVICES

Amana Community Services (ACS) is an organisation which works to enhance the independence and lifestyle of people living with a disability. ACS promotes independence, self-confidence, and self-improvement and facilitates community reintegration. ACS is a registered NDIS provider offering a range of services and opportunities to achieve optimal health, wellbeing and lifestyle in our participants houses and the community.

At ACS, we support people with disabilities to live fulfilling lives. It's the reason we exist We have a strong focus on working with and for our clients every step of their NDIS journey. We believe in freedom of choice and making sure our clients voice is heard.

**SUCCESSFUL APPLICANTS MUST HAVE**:

- Experience working with the NDIS scheme.
- High-level knowledge and understanding of the policy, procedures and standards pertaining to the provision of disability services.
- Experience in the use of computer-based Client Information Management Systems
- A passion for the improvement of the Healthcare Industry and those that require the support of NDIS services.
- The ability to adhere to strict deadlines.
- Interpersonal skills to be engaging, relatable and personable but also know when you need to push back in best interests of those that you are working with.
- Excellent time management and above average literacy and numeracy aptitude
- Empathy for those around you and be thoughtful and understanding in your approach.
- Meticulous in your management of documentation
- Tertiary qualifications, in Social Work, Psychology, Disability or a related field.
- Hold a current driver’s licence.
- Hold a current first aid certificate or can obtain this qualification.
- Provide a police clearance certificate and evidence of eligibility to work in Australia.
- Current and verified Working With Children Check and National Police Check
- Arabic as a second language (Desirable).

**YOU WILL BE RESPONSIBLE FOR**:
The Team Leader plays a crucial role in the development and the delivery of safe, effective, quality services to support our participants. The following selection criteria apply:

- Leading a team of Support Workers and ensuring they understand, embrace, and work toward achieving ACS missions and values.
- Rostering Support Workers according to the participants’ goals.
- Ensuring Support Workers are reporting accurate case notes, investigating and providing feedback when necessary.
- Engaging regularly with participants, their families, and all other stakeholders involved in the delivery of supports for the participant, to ensure smooth day-to-day operations and service delivery.
- Managing risks including compliance with relevant policies, NDIS legislative requirements, Work Health and Safety, and financial risks.
- Managing the participants’ budget during their annual NDIS plan to ensure continuity of supports over the year and maintaining accurate participant records.
- The management and coordination of all Clients and their Service Agreements including ensuring that the care plans within those agreements are executed correctly
- Maintaining the NDIS portal holistically (this will include but will not be limited to documentation management, compliance, invoice creation, data entry, and statistical reporting and data analysis)
- Providing information to internal stakeholders on NDIS funding matters.
- Prepare and develop tools, information packages and supporting documentation for client meetings and training sessions as required.
- Recognising any discrepancies or issues associated with the NDIS process and implementing the necessary safeguards to ensure that those eligible are in no way impacted
- Marketing the NDIS brand to generate leads
- Recruiting and managing a team of NDIS support workers

**APPLY NOW**

**Hours Per Week**: 15-20 (with option to increase)

For role related queries or questions

Call us on: 0410 155 777

**Job Types**: Part-time, Contract, Casual
Part-time hours: 15-20 per week

**Salary**: $40.00 - $45.00 per hour

**Benefits**:

- Professional development assistance
- Travel reimbursement
- Work from home

Schedule:

- Flexible hours
- Monday