Banquets Supervisor

**Additional Information**
**Job Number**25105192
**Job Category**Food and Beverage & Culinary
**Location**The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia, 4000
**Schedule**Part Time
**Located Remotely?**N
**Position Type** Non-Management

**COMPANY**

Explore an exciting new career path with Marriott International at The Westin & Four Points by Sheraton Brisbane. Explore endless possibilities with the #1 leader in hospitality worldwide, Marriott International. Unmatched opportunities await you The next step in your career could lead to the greatest adventure.

We are excited to announce an opportunity for a **Food and Beverage Supervisor** to join our dedicated team at The Westin and Four Points by Sheraton Brisbane in the banqueting department.

**Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team and **become** the best version of you.

**Role Overview**:
As a Food and Beverage Supervisor, you will play a pivotal role in overseeing the daily operations in Food and Beverages outlets at The Westin Brisbane and Four Points by Sheraton. Acting as a leader on the floor, you will ensure seamless service delivery while maintaining brand standards and creating a positive, motivated team environment. You’ll have the opportunity to supervise our busy banquet floor, always buzzing with events and conferences, as well as a variety of venues including the Club Lounge, Settimo, Charles Bar, in-room dining, and Four Points. This offers a dynamic and rewarding leadership experience.

This role is perfect for someone who thrives in a fast-paced environment, values exceptional guest service, and is eager to develop professionally within Marriott’s world-renowned hospitality standards

**Key Responsibilities**:

- Oversee daily operations across assigned F&B venues, ensuring smooth and efficient service
- Monitor staff performance, providing guidance and support to maintain high quality service
- Conduct pre-shift briefings to communicate goals, updates and service expectations
- Provide warm, friendly and professional service to guests, ensuring a welcoming atmosphere.
- Monitor the quality of food and beverages and service to ensure guest satisfaction
- Strong team work to lead your section during busy period and supports team efforts ensuring smooth operations
- Anticipate and address guest needs, offering personalized recommendations and maintain a focus on guests satisfaction
- Ensuring staff upholds brand values and ensure consistent delivery of high-quality service
- Assist in monitoring stock levels and placing orders to avoid shortages
- Conduct regular checks on cash handling, billing and POS system accuracy

**About You**:

- Previous supervisory/managerial experience in a similar role or fast-paced environment
- Exceptional people management and interpersonal skills along with strong communication skills
- The confidence to promote ideas and make sound decisions under pressure
- Outgoing, enthusiastic, and approachable, with the ability to create a welcoming and vibrant atmosphere
- Strong analytical and problem-solving skills, with a proactive mindset toward operational challenges.
- Must hold a Responsible Service of Alcohol (Queensland)
- Be available to work over a 7-day rotating roster which will include working evenings, early starts, public holidays, and weekends

**Benefits**
- Uniform
- Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
- The best hotel training opportunities produced independently by the Westin Brisbane and internationally recognised training programs by Marriott International
- Discounts on food & beverage across all our hotels
- Recognition programs to keep you motivated
- Wellbeing & mindfulness programs to ensure you stay healthy
- Employee Assistance Program
- ‘Great places to work’ certified
- Marriott International is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under local laws._