Customer Service Representative

2 weeks ago

Shepparton, Australia Derrimut 247 Gym Full time

Position Purpose

The Retail and Customer Service Representative is a dynamic role that is responsible for customer service, gym operations, nutrition bar and administration
- Previous Customer Service / Retail experience 
- Willing to work in a 24/7
- Passionate about Health & Fitness and hitting sales targets  
- Must be 18 years of age  
- Unlimited Working Rights  
- Driver license  
- Current First Aid & CPR Certification (willing to obtain)  
- Food Safety Certificate (willing to obtain)  

Position Overview
- Provide exceptional customer service to visitors/members by addressing customer inquiries, complaints and issues promptly
- Drive sales across memberships, supplements, apparel accessories and consumables to achieve individual and team sales targets  
- Demonstrate Strong understanding of Derrimut 24:7 offerings
- Prepare and serve smoothies, coffees, and other beverages
- Maintain cleanliness and uptake of facility and workstations
- Support administrative tasks, data entry, filing, and maintaining inventory records
- Assisting in Events/Promotions and Class offerings

How to Apply:
If this sounds like the position for you, then hit apply

About Derrimut 24:7 Gym

At Derrimut 24:7 Gym our mission is to provide exceptional customer service, a welcoming environment for all our members, customers and key stakeholders and to provide the very best fitness experience across Victoria and South Australia. Established in 2010, Derrimut Gym has rapidly expanded to become one of the largest and most recognized fitness brands in the country.

Commitment to Diversity:
Derrimut 247 Gym values diversity and we promote a workplace that actively seeks to include, welcome and value unique contributions and encourage

**Job Type**: Casual

Pay: Up to $30.13 per hour

**Benefits**:

- Employee discount
- Gym membership

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Public holidays
- Rotating roster
- Weekend availability

**Experience**:

- Sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- First Aid Certification (preferred)
- Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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