Residential Service Manager

6 days ago

Petersham, Australia United for Care Full time

**Please note: the internal title for this role is**_Service Leader_**.**
- Located in the heart of Petersham
- Join a growing organisation revolutionising the disability sector

**About Us**

At United for Care, we’re redefining disability housing through our innovative Vertical Villages. Our smart, modern apartments combine independence with 24/7 onsite support. We create inclusive communities where people can live the lifestyle they choose.

As the **Service Leader,** you’ll manage the day-to-day operations of our Petersham residential property. With support from your Regional Manager, you’ll lead a team delivering person-centred services that support participants’ goals and independence.

**Why Join Us?**
- **Career Growth**: Advance in a growing organisation changing the game in disability housing
- **Set Hours**:Monday to Friday, 9am-5pm - say goodbye to rotating rosters
- **Professional Development**: Access sector-leading learning and development programs
- **Wellbeing Support**:Free premium EAP access for you and your family
- **Strong Backing**: Dedicated rostering, P&C, growth and recruitment teams to support you
- **Staff Perks**:Discounts, cashback offers and a generous employee referral program

**About the Role**
- Role modeling effective person-centered practice
- Providing direction, coaching and development to your team to address learning needs and build capability
- Support the team to provide high-quality services - ensuring each participant's plans and goals are assessed and evaluated in line with their aspirations
- Provide effective onboarding, orientation and development for the team, supporting their engagement and development
- Conduct regular team meetings and monthly practice supervision sessions for each team member
- Support the team to understand and manage participant risks

**About You**
- Strong Mental Health Support experience supporting goals of individual support plans
- Demonstrated capacity to effectively lead, coach and develop a team to achieve best quality outcomes
- Ability to incorporate effective planning, time management, problem solving, organisational skills and resourcing, whilst achieving quality outcomes
- Demonstrated understanding of available community services, networks and supports
- Desire to join a for purpose organisation fostering a diverse culture of respect and growth where differences are valued.

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