B2b Ecommerce Manager

Wesfarmers Health was formed in March 2022, with the acquisition of Australian Pharmaceutical Industries (API). Our supporting portfolio of brands includes Priceline, Priceline Pharmacy, Soul Pattinson Chemist, Pharmacist Advice and Clear Skincare.

**About us
Since our humble beginnings in 1910, we’ve grown from a small co-operative of three pharmacies to a national organisation and one of Australia’s leading health, beauty, and wellness companies.

With locations in every state, our network consists of over 470 Priceline Pharmacy franchisees and company-owned stores, 90 independent Soul Pattinson and Pharmacist Advice Chemists, and 400+ Club Premium members. We also own the Sister Club loyalty program, which has over 8 million members. And if you're looking for skincare treatments, we have over 90 Clear Skincare clinics across Australia and New Zealand.

**About the role:
Wesfarmers Health is a dynamic organization at the forefront of healthcare innovation. We are dedicated to providing exceptional service to our partners and customers, and we're looking for a B2B eCommerce Manager to lead the charge in taking our myAPI platform to new heights.

We value innovation, collaboration, and excellence. Joining our team means being at the forefront of healthcare eCommerce, driving digital transformation, and shaping the future of B2B interactions.

As the B2B eCommerce Manager, you will play a pivotal role in managing the myAPI website, executing our online sales strategy, and optimizing the user experience, with your first priority being the delivery of the replatforming project (which is already in flight) until delivery.

Reporting to the Pharmacy Business Operations Manager, you will lead a talented team of 3 (with plans to grow the team), responsible for content, digital analytics, search optimization, and website operations.

**What you’ll do:
- Lead the replatforming of the B2B Program, ensuring a seamless launch.
- Build and lead the website operations team for post-launch management.
- Collaborate with internal and external stakeholders to optimize platforms.
- Orchestrate a seamless eCommerce partner experience.
- Integrate customer experience into project design and new product ideation.
- Identify opportunities for enhanced service delivery through online channels.
- Execute the B2B eCommerce component of the Wholesale Strategy.
- Develop a roadmap to optimize the website and increase sales through integrations.
- Identify opportunities for eCommerce income growth and supplier funding.
- Provide digital thought leadership and drive innovation in digital strategies.
- Collaborate with wholesale teams to evolve customer engagement strategy.
- Develop business cases for new product pilot projects.
- Lead the Wholesale digital transformation.
- Collaborate across functions and be an advisor to drive optimal P&L outcomes.
- Manage and deliver projects in line with WH PMO methodology.
- Develop and manage a collaborative team, setting standards and procedures.
- Ensure best practices for consistent project delivery.
- Foster an engaged and capable team.

**What you’ll bring:
- Tertiary qualification (Business, Finance/Procurement, Marketing, or Retail).
- Minimum 10 years' experience as an eCommerce leader.
- Strong project management skills and experience in agile methodology.
- Demonstrated P&L experience with a track record of revenue growth.
- Excellent problem-solving and change management skills. Strong communication and strategic thinking abilities.

**Why us?
- A fantastic work culture based off our four Ways of Working - Be well, Show You Care, Make it Better and Act Now
- Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group
- Access to employee benefits across Wesfarmers including staff discounts at Bunnings, Kmart, Target, and Officeworks, Priceline & Clear Skincare
- Access to Discounted Health Insurance
- NO AGENCIES: Our experienced internal team have this one covered_