Product Manager

2 weeks ago


Sydney, Australia Link Group Full time

**Overview**

In this role you will be responsible for end to end management of a portfolio of products. You will provide thought leadership and have an ability to synthesize complex information to develop market relevant products.

From concept to delivery, you will also be responsible for analysing the market providing insights and practical information and data to support business cases, maintain a product catalogue and provide relevant stakeholder reporting.

**Key Accountabilities and main responsibilities**

Strategic Focus
- Manage the end-to-end product lifecycle for a diverse portfolio of products in execution of the product strategy
- Help to drive product simplification and rationalisation.
- Partner with business stakeholders and clients to identify and evaluate product requirements and develop an outcome oriented product roadmap.
- Develop a competitor analysis framework to quickly assess the market and benchmark our offering.
- Develop business cases and work closely with clients/internal stakeholders through the Initiation and Feasibility and Planning Phases of a product to ensure the overall product is fit for purpose.
- Represent Link at events or forums as required

Operational Management
- Present product concepts and designs to build and delivery teams for estimation and work closely with them through development and implementation
- Undertake user testing and market research to inform product development
- Create, maintain, and update product information, and act as an expert internally and externally.
- Define and track product success metrics and share with the wider business
- Analyse data to provide recommendations and reports on existing and prospective products.
- Work with the Head of CX & Product to develop a toolkit to support the client facing teams

Governance & Risk
- Ensure resolution of product issues

**Experience & Personal Attributes**
- Min 2 years Product Management experience in Financial Services, Superannuation or Wealth Management with proven ability to execute product strategy and manage the end to end product lifecycle
- Results driven mindset with the ability to think strategically and deliver tactically
- Able to juggle multiple priorities and work across multiple products
- Strong customer focus and business acumen including developing business cases
- Possess the experience and the confidence to engage, influence and educate senior stakeholders and clients
- Capable of effectively setting and managing stakeholder and client expectations
- A passion for product and delivering outcomes that drive value to clients and stakeholders
- A practical and consultative approach to problem solving
- Ability to present to clients and executive stakeholders
- Proven ability to develop and maintain relationships with internal stakeholders

Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.

Our Retirement & Superannuation Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.

Link Group is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the Link Group journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.


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