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Outlet Team Leader

3 weeks ago

Canberra, Australia Hyatt Hotel Canberra Full time

Summary

About Park Hyatt Canberra

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.

This is your chance to work with exclusive clientele at a luxurious heritage property like no other.

As a valued member of the team you will enjoy:

- Complimentary employee meals
- Training and development opportunities
- Laundered uniforms
- Complimentary and discount accommodation at Hyatt properties worldwide

About the Role

The Team Leader will be responsible for assisting the Outlet Manager with the smooth and efficient operation of the outlet, through the supervision of your team members and ensuring all guests’ needs are met efficiently and seamlessly by creating memorable experiences.

Some of the responsibilities include:

- Supervision and support of the Food and Beverage employees, ensuring exceptional and efficient service is delivered.
- Help the Food and Beverage management team with the delegation of tasks and implementation of Hyatt brand standards through day to day operations
- Provide training and on boarding support for new associates within the department
- Assist in rosters and managing staff attendance
- Collection and depositing of cash floats, cashiering of dockets, cash and credit card balancing
- To have a thorough understanding of all items on the menu.

**Qualifications**:

- Previous Food & Beverage experience in hotel environment or similar fast-paced environment
- Previous supervisory / managerial experience in a similar role or fast-paced environment
- A valid and current Responsible Service of Alcohol (RSA) certificate
- Exceptional interpersonal, communication and time management skills
- The flexibility to work on a rotating roster, including weekends and public holidays
- The confidence to promote ideas and make sound decisions under pressure

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.

Our values of Empathy, Experimentation, Wellbeing, Inclusion, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged.

To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt