Continuous Improvement Analyst

**What’s the job?**

Reporting to the Continuous Improvement Lead, the Continuous Improvement Specialist is responsible for supporting the design and implementation of improved end-to-end processes, systems and services from sales through to production. They are responsible for the analysis, delivery and performance against plans for work submitted through to the continuous improvement function workflow and the ongoing development roadmap of our key technology platforms including CRM, booking and fulfillment platforms.

You will work across multiple business stakeholders, clients and commercial partners to remove process complexity and waste, identify constraints and implement initiatives for remediation, root cause analysis and problem rectification. Drive a streamline workflow approach, and optimise, simplify and improve process efficiency to increase operational performance by increasing productivity, revenues and reducing costs, whilst delivering a continuously improving customer satisfaction and business quality outcome.

Critical to the success of this position is a person who can not only be a part of a team as either a lead, member and continuous improvement expert, but motivate and build relationships across all levels of the organisation, from the frontline through to senior leadership, and our commercial partners. As a member of the Client Operations Continuous Improvement Team you will also be responsible for supporting key projects that will contribute to the overall success of the broader business. An ability to routinely self diagnose opportunity, problem identify, verify, plan, drive outcomes against plans, communicate, coach, guide, motivate and direct others is pinnacle to the long term success of the continuous improvement function within News Corp Australia. Embedding this mindset is a desire for the organisation that the person in this position should champion.

**Who you are**
- Curiosity and questioning mindset - curious about why things are the way they are, and open to doing things differently and willing to try things that don’t fit neatly into your own assumptions.
- Ability to slow down and be okay with ambiguity will be necessary to innovate in the face of complexity.
- Customer-centric - ability to empathise with the end user of our platforms and services.
- Critical thinking and problem solving in an operational setting.
- Exceptional at building relationships and influencing varying stakeholders..
- High level of resilience, and able to lead and mitigate resistance.
- The ability to tell a story - to communicate effectively with all levels of employees from the front line through to senior management.
- Inspirational, trustworthy and dependable.

**What’s in it for you?**
- Attractive remuneration package
- An opportunity to innovate, challenge the norm and pioneer the way forward
- A truly collaborative environment
- Variety of work where no two days are the same
- Work with some of Australia's most recognised and prestigious brands
- Make a difference as part of Australia’s most influential media organisation

**Who are we?**

We are Australia’s number one and most influential media organisation with more than 150 prestige brands across news, sport and lifestyle. Each month more than 17 million Australians choose to consume news and information from our digital and print products - more than any other media group in Australia.

***What’s next?**
- Diversity strengthens our national teams and newsroom as we seek to tell stories that represent the communities of Australia. Our people make us unique, and so we are committed to equal employment opportunities regardless of race, religion, sexual orientation, age, disability or gender identity. Applicants of diverse backgrounds are encouraged to apply_