Workplace Ambassador

JLL supports the Whole You, personally and professionally.
**How We support the Whole You**:
Our benefits are a good reason to come to JLL.
We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.
**Benefits to eligible employees, include**:
Employee assistance programme
Access to a range of well-being schemes and discounts
Guaranteed superannuation contributions
12 weeks paid parental leave for Primary Carer’s after 12 months of service
Flexible Work Arrangements may be available
**Location**: Perth
What this job involves
In this role, you’re responsible for all the Workplace Services and Front of House activities of a corporate office in the business district zone.
Delivering our workplace services and front of house hospitality in a consistent manner is critical to the job.
Finding ways to bring delight to our business visitors as well as rendering business support with our suite of Workplace Services is also part of the role. Simply put, you will deliver value to our clients by ensuring quality service support to office occupants with the collaborative contributions from our preferred vendor partners and suppliers.
Managing workplace services
Managing customer relationships
Working closely with key stakeholders, you’ll manage services and maintenance activities based on the business needs. You’ll explore changes to processes for better service quality from their feedback and your observation. Looking after our relationship with suppliers, you’ll help in resolving escalated supplier issues and developing the appropriate supplier management and performance metrics.
Adroit and experienced you’ll need to have at least three to five years of relevant experience in workplace, hospitality, or service industry.
You know and understand processes such as visitor reception management, meeting room support, general housekeeping and upkeep of office, office support in mail, courier, storage management; vendor management, general finance and sourcing administrative tasks.
A proven relationship builder
You’ll be used to effectively communicating with and engaging stakeholders—be they your own team members, colleagues, or external clients.
**What you can expect from us**:
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.