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UX Designer
2 weeks ago
**About us**:
The purpose of endeavourX is to bring the best of data, design and tech to make drinks experiences easy & inspiring for everyone.endeavourX operates as cross-functional agile teams solving prioritised customer problems with dedicated resources from within endeavourX & beyond.
Our agile** **teams are empowered to innovate and deliver an excellent experience for our customers - no matter whether they** **choose to shop in-store, or online. With an industry-leading technology team, backed by analytics, we’re resourceful and willing to experiment.
Endeavour Group has separated from Woolworths during calendar year 2021 and is well-positioned as an ASX Top 50 Company. Join the team at an exciting time in their evolution
**About the Opportunity**
With humble beginnings in Sydney’s Bondi Beach, Jimmy was the original disruptor of the retail liquor industry and the first with an aspirational delivery time of 30 minutes. In the last 3 years, we’ve delivered explosive growth and national expansion, fuelled by an insatiable public appetite for on-demand services and supported with the backing of Endeavour Group (home of Dan Murphy’s and BWS).
As Jimmy Brings has scaled, we’ve recognised the need to pivot from a scrappy, local business to a mature operation and brand. A critical piece of this puzzle is to welcome dedicated design resources from endeavourX - the digital transformation arm of Endeavour Group - to support our ongoing growth and product development.
Based in Sydney, we’re a team of passionate people who deliver outcomes quickly and responsibly (just like our drivers). With every aspect of our business rapidly transforming, there has never been a more challenging or exciting time to jump on board and help us take this to the next level.
As a UX Designer you will contribute to a wide range of projects from Discovery through to Delivery. You’ll collaborate on initiatives across three squads - eCommerce, Delivery and Driver Experience, helping to unlock value both tactically and strategically, with the opportunity to work on complex logistics, merchandising and customer management software.
You will lead yourself and others in the creation of consistent user experience in line with brand and strategic direction, ensuring that design outputs deliver quality product and service experiences across a number of channels and audiences, including customer, driver, dispatch and business support systems.
You will make decisions based on evidence, knowing how a product or service will function for users and the emotions or behaviours the end-to-end experience will evoke in the person using it.
As a leader in our Design Practice and Jimmy Brings, you will show our people what the future holds, bringing them on a journey by creating narratives and artefacts that bring an experience to life in a way that delivers optimal customer and business outcomes today, and into the future.
You’ll collaborate on initiatives across three squads - eCommerce, Delivery and Driver Experience - helping to unlock value both tactically and strategically, with the opportunity to work on complex logistics, merchandising and customer management software.
- You will contribute to a wide range of projects from Discovery through to Delivery. You’ll collaborate on initiatives across three squads - eCommerce, Delivery and Driver Experience, helping to unlock value both tactically and strategically, with the opportunity to work on complex logistics, merchandising and customer management software.
- You will lead yourself and others in the creation of consistent user experience in line with brand and strategic direction, ensuring that design outputs deliver quality product and service experiences across a number of channels and audiences, including customer, driver, dispatch and business support systems.
- You will make decisions based on evidence, knowing how a product or service will function for users and the emotions or behaviours the end-to-end experience will evoke in the person using it.
- You will show our people what the future holds, bringing them on a journey by creating narratives and artefacts that bring an experience to life in a way that delivers optimal customer and business outcomes today, and into the future.
- Provide design direction by tackling problems that range from concise and well-defined, to the expansive and ambiguous.
- Comfortable working in Agile Delivery model; participating in all squad rituals and contributing to sprint cadence.
- Work with cross-functional partners and domain experts to identify and prioritise knowledge gaps across an experience.
- Support squad and Business Partners to introduce design thinking and agile mindset in our ways of working
- Use a range of co-design and collaboration techniques and resources to inspire engagement, online and in person.
- Translate research learnings into practical and feasible deliverables (functional specs & requirements); throu