UX Researcher

**About Woolies X**
WooliesX is part of the Woolworths Group. We’re an innovation business that brings together the brightest minds in e-commerce, technology, media and data to transform the way people live and shop. We’re here to create better everyday experiences for our customers. In the big picture, and the fine detail. In moments big and small.
We’ve worked together with our partners to create all kinds of initiatives you know and love - like Everyday Rewards, one of Australia’s most popular loyalty programs.

**The Role**
As a UX Researcher at Woolies X, you will play a pivotal role in delivering great customer experiences and ensuring our propositions are brought to life through engaging digital experiences. Improving the user experience across all customer channels, you will optimise the customer journey to achieve key digital experience targets.

Working in a cross-functional team, you will help design a better user experience by leading end to end research projects, from gathering the requirements, understanding the brief, designing and facilitating research, synthesising and socialising insights. You will be responsible for planning and conducting user research, interviews and surveys and translate the quantitative and qualitative research findings into actionable insights that can be developed to design solutions.

**Key responsibilities will include;**
- Lead end to end research projects
- Support squads for strategic and evaluative research
- Conduct research using a wide variety of qualitative and quantitative methods
- Work closely with product teams to identify research initiatives
- Generate actionable insights that both fuel ideation and evaluate product experiences
- Communicate results and illustrate recommendation in creative and effective ways
- Keep abreast of current UX developments and new methodologies

**About You**:
You will be an experienced UX Researcher that is passionate about building experiences and products that anticipate customer needs and remove friction from key interactions points on the connected customer journeys.

**You will demonstrate;**
- 4+ years of experience in UX research
- Tertiary qualification in psychology, cognitive or social sciences
- Proven experience in end to end qualitative research
- Knowledge of quantitative research and user-centered design methods
- Strong oral and written communication skills
- Ability to work collaboratively with mínimal supervision
- Ability to ramp up quickly on products and new technologies

**Grow with the Group
As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

**We’d love to hear from You
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