Application Modernisation Delivery Consultant, Contact Center Technology, Professional Services

DESCRIPTION

Amazon Web Services (AWS) is looking for highly talented hands on technical architects to help accelerate our growing business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also using and expanding your skills working hands on with the future of everything.
Professional Services engages in a wide variety of projects for customers and partners, spanning diverse technologies across multiple industries. The Modernization Practice collaborates across the entire organization to deliver the best solutions for customers, connect with product and service teams, and drive feature innovation based upon customer needs. As trusted customer advocates, the Practice helps organizations understand best practices around advanced -based solutions, and how to migrate and/or re-develop existing workloads in the cloud. You will help shape, execute, and deliver solutions for a broad range of customer use cases primarily from large customers.
This is not a pure technical role, nor is it a pure selling role. It is an individual with a unique modernization and native development expertise, hands-on building, coupled with cross-industry business acumen, including a heavy dose of passion for continued knowledge acquisition and growth, obsession for customers, and their success using that will align well with the desired outcomes to be produced.

Key job responsibilities
As a Delivery Consultant, you will lead complex projects with autonomy and discretion, often involving multiple Amazon, customer and partner teams.
You will work with customers and partners, leading them through planning, prioritization and delivery of complex transformation and migration initiatives, while collaborating with relevant Sales, Service, and Support Teams.
Helping customers architect scalable, highly available solutions that leverage services;
Working as a technical leader alongside customer business, development and teams;
Providing deep software development knowledge with respect, design patterns and programming;
Advising and implementing best practices;
Implementing practices such as as code, continuous and automated deployment leveraging Generative AI

A day in the life
Working Backwards from desired customer outcomes to design and deliver technical solutions.
Creating, articulating, and positioning an innovative and compelling vision and value proposition for customers to migrate and modernize to the AWS cloud.
Working on projects with autonomy and discretion.
Collaborating across customers and partner teams to drive and shape solutions that accelerate customer’s business outcomes.
Advising and Assisting customers how to implement solutions.
Assisting customers with building Proof of Concepts and implementing AWS services.
Collaborating with Sales and AWS Service Teams.
Researching, validating, and beta testing new AWS Services.

AWS Professional Services presents a real opportunity to transform service delivery as well as increase operational efficiencies, and we need passionate, experienced cloud consultants to help our customers realise those benefits. Our consultants collaborate with customer teams to deliver proof-of-concept projects, workshops and architecture assessments, provide advisory services and lead implementation projects working with AWS customers.

About the team
About AWS

Diverse Experiences

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

BASIC QUALIFICATIONS
- Experience developing software code in one or more programming languages (java, python, etc.)
- Experience and technical expertise (design and implementation) in cloud computing technologies
- Experience in IT implementation
- Experience with cloud native techn