Receptionist/customer Service

6 days ago


Caulfield North, Australia HEARING SAVERS Full time

Don't miss this opportunity to join one of Australia’s leading independent hearing clinics in a brand new modern location - a rare opportunity to build a new clinic from the ground up

**ABOUT THE ROLE**

Due to business expansion, we're looking for an experienced customer service/clinic receptionist, ideally with medical reception experience (not essential), for our family-run Audiology hearing clinic at 72 Kooyong Rd, **Caulfield**.

This position is essential in our organisation, as the first point of contact with clients.

The role is:

- Permanent
- Full-time, Monday to Friday from 9am - 5pm
- Caulfield location

**WHAT WE CAN OFFER YOU**
- Attractive compensation and benefits
- Supportive environment with our warm, passionate and experienced team members
- New, modern & bright clinic, with the latest equipment and systems
- Initial & ongoing training
- Substantial role variety with long-term career prospects
- Positive work environment with delighted clients who value our service.don't take our word for it, see hundreds of 5-star reviews
- High profile location, with easy access via public transport & free parking

**WHAT WE'RE LOOKING FOR**
- Customer service experience - previous experience in audiology / medical / allied health setting valued but not essential
- Warm, friendly and personable manner
- Genuinely interested in helping our clients
- Ability to multi-task and prioritise, particularly during peak times
- Intermediate computer literacy
- Willingness to learn
- Ability to work both independently and as part of team

**WHAT'S IN A TYPICAL DAY?**

Enjoy variety and autonomy, with a dedicated team in a fantastic location.
- Front desk reception, meet & greet clients
- Appointment setting, confirmations
- Client invoices, payment processing
- General data entry, document scanning
- Liaise with suppliers and other external parties
- Prepare clinic & consultation rooms
- Hands on helping clients resolve issues with their hearing aids

**A LITTLE BIT ABOUT US**

HEARING SAVERS offers leading hearing technology at the best prices across Australia. We are fully **independent**, unlike many other hearing aid providers, which means we always offer our clients the right choice and best value.

We have 4 clinics across Melbourne (Bentleigh, **Caulfield**, Malvern & Essendon), and a team of dedicated and experienced Audiologists and support staff, passionate about helping people improve the quality of their lives through better hearing.

More information is available at:
If this sounds like the career for you, we want to hear from you

**Job Types**: Full-time, Permanent, Graduate

Pay: $60,000.00 - $70,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

Work Authorisation:

- Australia (required)

Work Location: In person


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