Admissions Assistant

**Position **Admissions Assistant

**Position Number **Level/Classification **HEW0404

**Reports to **Team Leader, Admissions***

**Unit **Student Administration***

**Directorate **Student and Library Services***

**Position Purpose**

The Admissions Assistants is responsible for supporting the Admissions team to efficiently

assess and process all domestic and international coursework admissions. This includes the

in the Student Administration portfolio and the University, it plays a vital role in ensuring that

a seamless and positive experience is always provided to internal and external stakeholders.

**About Murdoch University**

Murdoch University helps people discover how to make a difference, through education and

research endeavour, and remains one of the most inclusive universities in the country,

providing students with quality education and recognised academic standing within an

engaging and caring environment. We are a university for all, irrespective of background and

social standing with a focus on social equity, self-direction and freedom of thought and belief.

With strong links to government, business and the community, Murdoch University helps

people discover how to make a difference. We are a young, innovative, and enterprising

university with more than 23,000 students and 1,700 staff across Perth, Singapore and Dubai.

We are committed to high quality education, innovative research, and strong community

engagement both locally and internationally.

Our Strategic Plan and Future Horizon 2017-2027 outlines an ambitious blueprint for

development and growth, with a focus on one purpose: to be a creative force for current and

future generations.

We are clear about our two core goals: to educate free thinkers who thrive in society and are

sought after by employers; and, to provide life changing solutions for the world’s big

challenges through our outstanding translational research and innovative practice.

**About the Work Area**

The Student Administration portfolio includes Admissions, Student Progress and Student Fees

& Reporting Teams. It is responsible for core student administration functions including

admissions, advanced standing, student enrolments, fees, student communications, results,

and graduations. Through highly efficient and effective processes, outstanding customer

service and placing the student at the centre of all our endeavours, the team is responsible

for ensuring that a student’s administrative journey at Murdoch University is connected,

seamless and enjoyable. The team works closely with other areas of the Student and Library

Services portfolio and other areas of the University to ensure that all administrative processes

support an excellent student experience and are aligned with the University’s strategic goals.

**Reporting Relationships**

Associate
Director, Student
Administration

Mana ger,
Admi ssions

Team Leader,
Admissions

**Admissions**
**Assistant**

**Key Responsibilities/Duties**

1. Supporting admissions officers in the assessment of eligibility and completeness of

2. Monitor and respond to all enquiries through multiple channels and provide

responsive solutions within time frames and in line with the University's values.

3. Compilation of GTE (Genuine Temporary Entrant) documents, ensuring documents

provided meet admissions requirements and provide to in Country Managers for

further assessment.

conditions of offer have been met and release course offers to students

submitted documents, successful transfers & unsuccessful transfers)

7. Maintaining and recording accurate data and information.

applicant or agent.

9. Maintain an up-to-date working knowledge of key university and external systems

that support admissions including Callista, QTISC, PRISMS.

10. Provide expert advice and support to all stakeholders in relation to Admissions,

ensuring advice is in accordance with University Statutes, Regulations, Rules,

Policies, Procedures and Guidelines, and relevant Commonwealth and State

government legislation.

11. Maintain a culture of exceptional customer service, following the University

objective of placing the student at the centre of everything we do.

12. Knowledge and understanding of how to assess eligibility and undertake verification

Framework (SSVF), Genuine Students (GS) and Genuine Temporary Entrant (GTE)

requirements.

13. Work in collaboration and build effective working relationships with both the

Academy and Professional Services to support the delivery of university goals and

objectives.

14. Adherence to the compliance obligations regarding privacy and confidentiality.

15. Carry out and assist with other duties as requested

**Selection Criteria**

**Essential**

1. Demonstrated combination of relevant work experience and/or education/training

and progress towards completion of degree.

2. Highly effective communication, customer service and interpersonal skills, and the

demonstrated ab