Assistant Manager- Cloncurry

Accommodation included in annual package
- Great opportunities for growth and development in Park Management
- Accommodation & Meals included in annual package

**About Us**:
G’day Group comprises three leading Australian tourism brands in Discovery Parks, G’day Parks and loyalty program G’day Rewards. Employing more than 2000 people Australia-wide, G’day Group has a truly national footprint of over 300 holiday parks, including 85+ fully owned and operated parks. The largest park network in the country, we’re about authentic Australian holiday experiences and inviting all Aussies to say g’day to more of Australia.

Burke and Wills found beauty here on their journey through in 1861; now, take your turn at **Discovery Parks - Cloncurry**. Our caravan park is a great base to explore ‘The Curry’. This is the birthplace of the Royal Flying Doctor Service (RFDS), launched by Reverend John Flynn in the 1920s. Learn how Flynn harnessed the emerging technology of pedal radio to pioneer outback communication. Stop into the Mary Kathleen Memorial Park and Museum to view Robert O'Hara Burke’s water bottle, local history and photographs, and a celebrated rock and mineral display.

**About the Role**:
You will play a critical role in the successful running of the park which includes hotel style rooms, cabins, dining room and tourist camp sites. You will assist the Park Manager in overseeing multiple departments including housekeeping, catering, building & maintenance and administration.

Your responsibilities will span across front office management, park operations and planning and Development.

Responsibilities will include, but not be limited to:

- Exceptional customer service - ensure all staff provide excellent service and efficiently handle guest enquiries
- Full financial performance and P&L responsibility with a focus on labor and food costs
- Front office management - all aspects
- Management of site & all contract scoped accommodation and catering services
- Ensuring the efficient delivery of all services related to running the asset i.e. customer service, grounds management and cleaning. You will ensure a team culture is built to consistently provide customers with a beautiful, safe and well maintained park
- Be familiar with HACCP compliance and remote site HSE requirements
- Given the nature of our business and care for customers an on-call roster will form part of the job requirements

**Skills & Experience**:
We are looking for an individual or couple with the ability to develop park team members and lead the park in the Manager's absence. You will be able to prioritise your workload to achieve daily outcomes whilst also understanding the big picture, always with the customer as the priority. You will bring to the role:

- Demonstrated skills and experience in hospitality management or other related industries
- Proven and demonstrated experience in managing, developing and training staff
- Strong computer skills, especially in the MS Office suite
- Proven experience in general building maintenance and grounds work
- A flexible attitude to work, and work hours (including weekends and after hours)
- Knowledge and understanding of WHS and responsibilities
- Previous experience with RMS or similar reservations systems will be held in high regard
- A love of customer facing communication, tourism and ideally the outdoors and the desire to be part of a regional town

**Benefits**:

- Industry standard base salary _plus_ all inclusive accommodation for YOU & YOUR FAMILY
- Annual bonus based on KPI's
- Professional development & opportunities to grow personally as well as professionally
- Discounted accommodation at our network of parks for you, your family & friends
- Discounted products from our G'day rewards Partners

**How to Apply**:
Video