Credit Officer

**About the Role**

The credit officer is responsible for effectively collecting monies due from retail customers to ensure the reduction of a number of outstanding accounts an aged debts. The incumbent report directly to the Credit Manager and will be required to provide exceptional customer service for both internal and external customers.

**Key Duties & Responsibilities**:

- Collect the monies due for goods and services rendered from retail customers of TMHA
- Maintain records of outstanding debts and make arrangements to follow up of outstanding and bad debts;
- Reconcile overdue debts via letters/telephone and organise debt collection/recovery;
- Data entry of Customer Master and other relevant records;
- Reconcile Retail accounts and identify reasons for identified discrepancies;
- Investigate the credit worthiness of potential retail customers for submission of those authorising accounts;
- Work with Credit team from other states to deal with customer enquiries on accounts;
- Process Direct Debits, Credit Card & Cheque banking for the branch;
- Recommend process improvement by identifying and reducing any reworks;

**Skills and Experience**:

- Tertiary qualification in Accounting or Credit Management
- 3-5 years’ experience in collections
- Strong analytical and reporting skills
- Strong computer skills with ERP system experience
- Strong communication and negotiation skills
- A self motivated team player

**Our commitment**:
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**How to Apply**

**About the Company**

Toyota Material Handling Australia (TMHA) is Australia’s number one forklift company.

TMHA is fully owned by the Toyota Industries Corporation (TICO). TICO is a Japanese multicultural manufacturer and global leader in forklift manufacturing and retail distribution.

TMHA is the exclusive Australian retailer for new sales of the world-renowned Industrial Equipment.

Due to TMHA’s structure and close relations with the factories, TMHA provides its employees with the industry best accredited product trained technical support.

TMHA’s is a strong, financially secure business with a great future ahead and prime focus on the development of our people.