 
						Team Member
11 hours ago
**Introduction**:
Customer Contact Team Member
Broadmeadows | Permanent Part-Time position available | Office or WFH options
Community focused role where you can truly make an impact | Not-for-Profit
Salary packaging benefits mean you pay less tax and take home more
High performing Customer Contact Team looking for their next superstar - could that be you? Broadmeadows, Victoria.
**Description**:
The role
Reporting to the Customer Experience Manager, this role will be a part of customer-focused, multi-tasking team, predominantly working with inbound calls along with seeing you;
Identify information about our customer experience through different formats: inbound and outbound calls, or other channels to inform our Voice of the Customer process
Provide back-end support to our customer-facing teams
Aim to provide a first point resolution to the customer’s enquiry, and reduce the volume of transactions that are passed to our frontline team
Adhere to compliance frameworks and procedures
Share Customer Champion stories
Support case load growth of our Employment Services programs
Broadmeadows Office with the option to WFH (Work from Home) dependent on connectivity after training period.
Our Broadmeadows Hub office is located within walking distance of the Broadmeadow's Shopping Centre and Train Station with parking available as well as facilitates a Quiet / Religious Space.
Previous experience within a Call Centre environment would be highly desirable/favourable and help you succeed in this role.
**Skills and Experiences**:
**We’re looking for someone who**:
Has a real passion for all things customer service (internal and external)
Has previous call centre and employment services experience - however not a deal breaker, we will provide full and comprehensive training for the right person with the right attitude
Has excellent communication skills, who is engaging with our customers and loves to be the first point of contact
Shows resilience within a fast-paced work environment and willingness to learn
Is sharp, efficient, and accurate with completion of administration practices, as well as high quality data entry skills
Can strongly demonstrate multi-tasking capacity
Has a high level of verbal and administrative communication experience
Is amazing at internal and external stakeholder relationship management
Arabic Language Skills (Highly desirable not essential)
Who are we?
Campbell Page is a not-for-profit organisation, delivering employment, labour hire, youth, family, Indigenous, community services and social enterprises from more than 80 locations across four states. We’re on a mission to prevent and reduce unemployment while creating jobs in the communities we’re a part of.
Campbell Page is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all prospective and current employees.
The Perks
What is in it for you? You get to Give some, Get Some and Grow Some:
Give some - As a not-for-profit organisation we give back to local community by donating some of our surplus to our community projects. Genuinely supporting people to change and grow and giving back to the communities we are part of is just one of the things that truly sets us apart.
Get Some - Employee Discounts | Thrive leave (extra leave per year of service) | Employee Assistance Program (EAP) |Access to training to develop and further your career with The Academy and Professional Development | Awards for being Awesome | Refer a Friend Bonuses | Purchase of Additional Leave plus a few more.
Grow Some - create your possible here with us Build your career and resume here with us: tell us about your professional aspirations and we will invest in your career.
**Our values**: In all our people, we need someone who will naturally live our values:
We’re in it together | Never give up | Do what’s right | Deliver on our promise
In the spirit of Reconciliation, Campbell Page acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea, and community. We pay our respects to their Elders past, present, and emerging leaders. We extend this respect to all Aboriginal and Torres Strait Islander peoples.
Campbell Page is committed to the safety, wellbeing, participation and empowerment of children and vulnerable people. We have zero tolerance of abuse, and concerns are treated seriously, in line with the law, our internal policies and procedures.
Interested?
- 
					  Team Member2 weeks ago 
 Broadmeadows, Australia Euro Garages AU Full time**Part-Time Employment**: - **$16 - $24/hour + Penalty Rates + Discounts**: - **Opportunity to learn and develop strong retail operation skills We are currently looking for Team Members to join our frontline Fuel team at our **Broadmeadows **store. We are dedicated to putting the customer first and creating great experiences to keep them coming back for... 
- 
					  Team Member4 days ago 
 Broadmeadows, Australia EG Group Full time**Part Time Employment**: - **Location: Broadmeadows, 3047** We are currently looking for Team Members to join our frontline Fuel team at our **Broadmeadows 3047 **store. We are dedicated to putting the customer first and creating great experiences to keep them coming back for more! As part of this role, we require availability on Monday, Tuesday,... 
- 
					  Warehouse Team Member1 week ago 
 Broadmeadows, Victoria, Australia Powermove Distribution Full time $45,000 - $60,000 per yearOne of Australia's leading consumer Electronics Distributors are looking for Warehouse team members, with and without experience for their Melbourne based warehouse facility. These positions require an immediate start for the right candidates.Whats in it for you?Ongoing rolesLong term rolesCasual availability rolesTraining providedCompetitive salaryDay... 
- 
					  Casual Retail Team Member6 days ago 
 Broadmeadows, Australia Best & Less Full time**Best&Less - Broadmeadows VIC**: - **Casual employment opportunity**: - **Looking for someone with a desire to develop career in retail** At **Best&Less** we are all about making it easy for Australian families to look and feel their best at great value prices. We are proud of our products and prices, but we know that our magic is in our people and our... 
- 
					  Part-time Retail Team Member12 hours ago 
 Broadmeadows, Australia Best & Less Full time**Best&Less - Broadmeadows VIC**: - **Part-time roster - 24 hours per fortnight, Weekday Availability**: - **Career opportunities** At **Best&Less** we are all about making it easy for Australian families to look and feel their best at great value prices. We are proud of our products and prices, but we know that our magic is in our people and our... 
- 
					  Team Member Flow Controller6 days ago 
 Broadmeadows, Australia GPC Asia Pacific Full time**GPC Distribution Centre Broadmeadows - Team Member - Flow Controller - Full Time** **About the Role**: - You will be responsible for ensuring that the GTP (Goods to Person) operates with optimal productivity & efficiency across release of orders, carton erector, picking, QA and labelling. Balance ASR and EMR picking to ensure EMR orders are available for... 
- 
					  Restaurant Team Member1 week ago 
 Broadmeadows, Australia Grill'd Full timeAbout Grill’d We’re looking for awesome people to join our crew at Melbourne Airport! Grill’d is so much more than just nutritious burgers; it’s an experience - made up of great ambiance and of course, brilliant customer service. We now operate over 140 locally-minded restaurants around the country. Be part of a high energy, high reward team &... 
- 
					  Plants (Nursery) Team Member Fixed Term11 hours ago 
 Broadmeadows, Australia Brite Full time**Looking for a job that makes a difference?** Brite is seeking a motivated and dedicated team member to join our Plants Department on a 6-month fixed-term basis, 3 days per week (7.5 hours per day). This is a unique opportunity to be part of a social enterprise that not only values quality and sustainability but also makes a positive impact by employing... 
- 
					  Pak Team Leader- Utility Support2 days ago 
 Broadmeadows, Australia Brite Full time**Position Summary** The Pak Team Leader - Utility Support in conjunction with other Pak Team Leader has responsibility for the supervision and management of the day-to-day production needs of multiple work groups and demonstrated leadership in the achievement of production goals. In particular, the Pak Team Leader - Utility Support: - Leads and... 
- 
					  Production Team Leader1 week ago 
 Broadmeadows, Australia ACM Parts Full time**ACM PARTS** ACM Parts is Australia’s largest provider of alternative and specialty parts to the automotive repair industry, keeping vehicles on the road. We are reimaging the way vehicles can be repaired by providing a choice of options that suit their needs. We offer a comprehensive range of Reclaimed, Genuine, and Aftermarket parts as. ACM Parts is...