Customer Sales Support Representative

5 days ago

Brisbane, Australia Winson Group Full time

This position will be Full-time and you will report to our supportive Internal Sales & Support Manager, who will work closely with you to ensure you can provide the best service.

***This position will be responsible for (but not limited to)**:

- Conduct scheduled customer outbound calls for closing sales while gathering information regarding accounts and assessing purchasing patterns to help plan strategies around customer requirements
- Utilise various marketing programs/processes to further enhance and develop the “customer intimacy” aspect of our business
- Follow up on new warm leads
- Maintain accuracy and currency of customer account details
- Work with key departments, to ensure customer service levels are always met.

**What makes you the right person?**
- 1-2 years experience in a sales or customer service role
- Phone-based customer service/ sales experience highly regarded
- Previous experience exceeding targets/KPIs
- Demonstrated ability to problem solve with customers
- Computer literate, experience with Microsoft Office suite
- Strong skills in communication, administration, and time management.

**What's on offer?**
- Competitive salary + an attractive incentive component
- Flexibility with start time/finish time
- Birthday leave
- be paid to have your birthday off, doing what you love.
- Onsite physio
- 17.5% holiday loading
- Access to counseling, financial coaching, nutritional support, and legal consultation to assist you and your family through our Employee Assistance Program
- Social club, monthly BBQs, morning teas, and Christmas parties
- Employee of the month awards and Safety awards
- Training and development opportunities
- Study leave for an approved qualification

**About Us**:
insignia is a leading Australian-owned label manufacturer and distributor of industrial labeling and coding equipment. An award-winning company, with a result-driven focus with multiple production and warehousing facilities across the country, supported by national sales and technical service offices.

Insignia forms part of The Winson Group which has been operating for over 50 years and is an Australian second-generation family-owned organisation with over 300 people employed across Australia in Brisbane, Sydney, Melbourne, Perth, and North Queensland. We have forged strong client partnerships with leading companies including Coles, Woolworths, Nestle, Caltex, Fosters, and Australia Post.

**Applications**:

- Please note applicants must have unlimited working rights in Australia as we do not support sponsorships at this time._

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