Digital Delivery Assurance Manager

**Acknowledgement of Country**:
CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present.

**Child safety**:
CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our Child Safe Policy.

**The opportunity**:

- **Implement a Digital Delivery Framework across strategic programs**:

- **Play a critical role in CSIRO's Digital Portfolio Office**:

- **Contribute to the delivery of digital transformation initiatives**

The Digital Portfolio Office (DPO) plays a key role providing portfolio and program governance and advisory services for digital transformation initiatives. The DPO team supports the achievement of the digital portfolio's strategic goals and advances CSIRO's digital outcomes.

We are seeking a Digital Delivery Assurance Manager to lead the implementation of a Digital Delivery Framework across the strategic programs within the portfolio.

In this role, you will oversee program-level initiatives to assure compliance with the Digital Delivery Framework, while supporting their design and execution on behalf of the Digital Steering Committee (DSC) which oversees the digital portfolio, with support from several Program Boards. Your role will involve defining and implementing practices, processes, and assurance measures to drive effective portfolio operations.

Leveraging your expertise in stakeholder management and Project/Program Management (PPM), you will enhance program maturity, maintain high-quality standards, and ensure comprehensive documentation. You will champion change assurance, risk management, and benefits realisation while fostering transparency, open communication, and inclusive decision-making to build meaningful relationships across the portfolio.

**Your duties will include**:

- Working directly with Program Managers within the digital portfolio to implement and ensure adoption of and adherence to the Digital Delivery Framework, and associated Project Delivery Frameworks, aiming to advance the portfolio's maturity and success.
- Working with the DPO & DO leadership to develop and execute tailored strategies and approaches to meet DSC directives, supporting the portfolio beyond traditional governance frameworks.
- Contributing to the design and implementation of portfolio tools and reporting dashboards, ensuring they support decision-making and validating data for accuracy and timeliness across key metrics.
- Drawing on your expertise in project and program management, actively reviewing program data to ensure the production of high-quality documentation and artifacts that drive informed decision-making by the DSC and Program Boards.
- Partnering with Program leadership, Project Management Offices, Information Management & Technology, Strategy and other relevant stakeholder groups to identify opportunities to uplift existing frameworks and practices to ensure success and maturity of the Digital Portfolio.

**Location**:Brisbane preferred, other major CSIRO locations negotiable.

**Salary**:AU$131k - AU$153k plus up to 15.4% superannuation

**Tenure**:Indefinite, Full-time

**Reference**:100697

**To be considered you will need**:

- Tertiary qualification in relevant field (for example: Portfolio, Program and Project Management Offices (P3O) - Practitioner, MSP) or relevant experience in similar roles delivering demonstrable impact and change
- Extensive experience in managing digital projects and programs within large, complex organisations.
- Demonstrated ability to build and maintain strong, productive relationships with key stakeholders across various levels of the organisation.
- Ability to effectively influence and negotiate with stakeholders to achieve desired outcomes, even without direct authority. This includes the capacity to understand stakeholder needs, align interests, and drive consensus. Understanding of budgeting, financial forecasting, and cost management to support reporting of program financials across the digital portfolio.
- Ability to analyse data and metrics to make informed decisions and drive improvements in project performance.
- Capacity to identify issues, develop solutions, and make decisions to overcome challenges and ensure project success.
- Flexibility to adapt to changing priorities, new technologies, and evolving project requirements in a dynamic digital environment.
- Strong verbal and written communication skills to effectively convey information, facilitate discussions, and produce clear documentation.
- The ability to operate in an ambiguous, evolving environment where processes and practices are still being developed.

For full details about this role please review the Position Description

**Eligibility**:
**Flexible working arrangements**:
We work flexibly at CSIRO, offering a range of option