Boutique Manager

1 week ago

Sydney, Australia Roger Dubuis Full time

Reference Code: 92535**Boutique Manager - Roger Dubuis, Sydney**:

- Sydney, NSW, AU- PermanentRoger Dubuis has been at the forefront of contemporary Haute Horlogerie since 1995.
Its audacious creations, firmly anchored in the 21st century, embody substantial expertise expressed through the finest watchmaking mechanisms combined with powerful and daring designs. Boldness and extravagance are the brand’s signatures, and determination its driving force.
The Roger Dubuis Excalibur and Velvet collections are distributed worldwide through an exclusive sales network and boutiques. The quest for excellence, the long search for the right gesture, as well as the development of unique skills are all defining characteristics of the Geneva-based Swiss Maison.

B O U T I Q U E M A N A G E R - S Y D N E Y

Join the Roger Dubuis Tribe at an exciting time for the Maison, leading the Australian Flagship boutique.

HOW WILL YOU MAKE AN IMPACT?
Through innovation, entrepreneurship and passion, the Boutique Manager is responsible for the effective operation of Australia’s first Roger Dubuis boutique. She/he will inspire and motivate the team to drive sales performance and ensure extraordinary service that surpasses client expectations. The Boutique Manager will be fundamental in developing the brand and growing awareness in Australia.

KEY RESPONSIBILITIES
- Achieve business targets, KPI’s and sales in accordance with the brand retail strategy
- Develop and implement activities to identify business opportunities, discover new clientele and grow the client database
- Maintain uncompromising standards of boutique presentation and ensure merchandise is properly maintained and secured at all times
- Ensure exceptional levels of customer service and after-sales experience
- Build long-term sustainable relationships with new and existing clientele to maximise sales opportunities and promote brand loyalty
- Lead, manage and develop the sales team to ensure consistent performance and high levels of morale

HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- Minimum 5 years of experience working in a luxury environment at management level
- Background in sales, luxury retail, banking, automotive, high-end hospitality or aviation industries (experience within luxury watches and high-end jewellery industries highly desirable)
- Strong knowledge of luxury industry and competitors
- Entrepreneurial mindset with proactive business acumen
- Exceptional interpersonal skills and experience working with a diverse client base
- Ability to communicate effectively and positively to a range of different business stakeholders
- Languages: English (Mandarin highly desirable)

HOW DO WE KEEP YOU SMILING?
This is a great opportunity to join a passionate and diverse Maison that is known for its extravagant, audacious creations and bold and fearless culture. As Boutique Manager, you will be leading Australia’s very first Roger Dubuis boutique team.
Through this role, you will deepen your knowledge of luxury watchmaking whilst enhancing your expertise in retail operations and people management.

YOUR JOURNEY WITH US:

- Firstly, you will speak with HR to get to know YOU and give you a preview of the team dynamics and company culture
- Subsequently, you will be meeting with the Country Manager to dive deeper and assess your fit to this role. They will also share further responsibilities and opportunities should you be successful in this position
- Finally, you will have the opportunity to meet with some of the Maison’s Key Leaders

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