Client Experience Officer

2 weeks ago

Blackburn North, Australia Therapy Lab Group Full time

Therapy Lab is looking for a Client Experience Officer on a full-time/ part-time basis join our team at Therapy Lab.

Here at Therapy Lab Group, we are committed to offering our clients a comprehensive range of evidence-based and client-centred Allied Health services. We offer Speech Pathology, Nutrition and Dietetics, Psychology, Music Therapy, and Occupational Therapy services, all under one roof.

ABOUT YOU
- You're a great communicator with both customers and your team.
- You're organised, detail-oriented, and can prioritise multiple incoming tasks.
- You're excited to be a part of a team working hard to achieve the best outcomes for the clients and community.
- You take pride in your work and your environment and show it by being hands on and proactive.
- You have excellent oral, written & communication skills.
- You are fluent in conversational Mandarin/ Chinese (we assist many bilingual families).

THE ROLE

We are looking for a Client Experience Officer to join us in our clinics in Burwood East and Blackburn North. You may be required to work across different sites. This role reports to the Practice Manager.

The role includes various administration tasks / key duties:

- Booking and arranging appointments.
- Account and invoice management, including NDIS, Medicare, and private health.
- Creating client profiles.
- Data entry and reconciliation.
- General office admin, including office supplies procurement.

**Job Types**: Full-time, Part-time, Casual, Permanent

**Salary**: $23.00 - $31.00 per hour

**Benefits**:

- Referral program

Schedule:

- Rotating roster

Application Question(s):

- Do you have the right to work in Victoria, Australia?

**Experience**:

- Clinic Administration: 1 year (preferred)

**Language**:

- Mandarin/ Chinese (required)

  • Client Experience

    2 weeks ago

    Blackburn, Australia Employment Plus AU Full time

    Number of Positions Available: 1 - Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is one of Australia’s...

  • Client Liaison Administrator

    2 weeks ago

    Blackburn, Australia Uniting Vic.Tas Full time

    **Provide extensive admin support to the carer services program**: - **Flexible working environment**: - **Full Time, ongoing role based at Blackburn** **About the opportunity**: We have an opportunity for a Client Liaison Administrator to join our Carer Services Program. The program delivers a range of support services to carers who provide unpaid care...

  • Client Experience Executive

    4 days ago

    North Sydney, Australia Nine Full time

    Company Description Nine is Australia’s largest locally owned media company - the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want - across Publishing, Broadcasting and Digital. Our Purpose: We shape culture...

  • Administration Officer

    6 days ago

    Blackburn, Australia Uniting Vic.Tas Full time

    **Permanent part time position (3 days per week)**: - **Based at Blackburn however may be required to work from other locations on occasion**: - **Increase fortnight take-home pay with access to $15,900 salary packaging benefits!** **Your new role**: We are seeking an enthusiastic administration professional who will enjoy working close to home primarily...

  • Administration Officer

    6 days ago

    Blackburn, Australia Uniting Vic.Tas Full time

    **Permanent part time position (3 days per week)**: - **Based at Blackburn however may be required to work from other locations on occasion**: - **Increase fortnight take-home pay with access to $15,900 salary packaging benefits!** **Your new role**: We are seeking an enthusiastic administration professional who will enjoy working close to home primarily...

  • Front Office

    1 week ago

    Blackburn, Australia Manhattan Group Full time

    An exciting opportunity awaits you at an esteemed hospitality investment company in Melbourne. We are searching for a passionate and dedicated **Front Office and VIP Coordinator** to provide top-notch service and personalised care to valued VIP clients. **Lucrative Compensation**:Earn an impressive salary ranging from $65,000 to $85,000, recognising your...

  • Property Officer

    6 days ago

    Blackburn, Australia The Hassett Group Full time

    Based in Blackburn closed to public transport - Great culture and flexibility - Excellent remuneration on offer **ABOUT OUR CLIENT** Our client is a leading not-for-profit organisation who offer a wide range of emotional and practical support, from allied health, employment services and NDIS services to expert advice, wellbeing programs and peer...

  • CLIENT SUPPORT OFFICER

    6 days ago

    Bayswater North, Victoria, Australia ECHO Community Services Full time

    OverviewCLIENT SUPPORT OFFICER – Two month leave cover assignment at ECHO Community Services. Our Home Care team builds lasting relationships with clients to help them stay at home or engage with the community. ResponsibilitiesSupporting the Client Advisors with Commonwealth Home Support Program (CHSP) client assessments, environment assessments and simple...

  • Administration Officer

    2 weeks ago

    Blackburn, Australia Uniting Vic.Tas Full time

    **Part time (4 days per week) | Maximum term to 30 June 2025 (Parental leave cover) & casual opportunities**: - **Increase fortnight take-home pay with access to $15,900 salary packaging benefits!**: - **10% gap discount for childcare services with Uniting Early Learning** **About the opportunity** We are seeking an enthusiastic administration...

  • Collections Officer

    2 weeks ago

    Blackburn, Victoria, Australia Hudson Full time $21,500 per year

    Contract with leading government department Monday-Friday - Anticipated 37.5 hours per week Immediate start available We are looking for 2x Collections Officers to work with one of our clients in the Government space ASAP start 6 Month Full-Time Contracts No WFH Onsite in Blackburn $51.91/hour + Super Triple vaccination required ...