IT Support Analyst

5 days ago

Sydney, Australia HAYS Full time

IT support Analyst - Sydney CBD Location - NSW government Agency

**Your new company**

Join a dynamic team as an IT Support Analyst in the heart of Sydney CBD.

We’re seeking a skilled professional to provide exceptional IT support to executives. If you thrive in a fast-paced environment and have a passion for delivering top-notch service to senior leaders, this role is for you.

**Your new role**

As an IT Support Analyst, you will be responsible for:

- Receive and handle requests for service.
- Log incidents and service requests and maintain relevant records.
- Troubleshoot and resolve high-priority issues promptly.
- Configuring and setting up new hardware and software
- Conducting regular maintenance and updates on systems.
- Providing users with recommendations on new technologies and solutions to improve their IT infrastructure.
- Participate in project activity as required.

**What you'll need to succeed**
- Applicants need to be an Australian citizen or Permanent Resident
- Minimum of 2 years of experience in IT support.
- Solid understanding of hardware and software troubleshooting.
- Experience with Windows operating systems.
- Knowledge of networking and security protocols.
- Exceptional communication and interpersonal skills
- Ability to work independently and within a team.

**What you'll get in return**
- Competitive salary
- Opportunity to work with a dynamic and supportive team.
- Opportunities for career growth and advancement.

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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