Test Administrator

1 week ago

Brisbane, Australia Pearson Full time

Position**:Test Administrator**

Reporting to**:Test Centre Manager**

Business Unit**:Pearson VUE**

**Pearson VUE offers a great environment to start or grow your career. We are now hiring a Casual Test Administrator to join our team at Pearson Professional Centres, Brisbane, AU.**

As a Test Administrator you’ll be responsible for;
- Providing exceptional customer service and a secure exam delivery environment
- Complying with all testing procedures and strictly adhere to company policies
- Troubleshooting with internal departments to fix any technical issues
- Escalating any policy breaches immediately to the relevant business personnel
- Other ad hoc duties as directed

**To be successful in the position you’ll have;**
- A High school diploma or equivalent is required
- Minimum of 1 year customer service experience is preferred
- Experience proctoring or invigilating exams is highly desirable
- Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook)
- Must be able to sit for long periods of time and be able to bend and lift up to 10 kilograms independently
- Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance

**Core Competencies**
- Detailed Oriented
- Communication Skills
- Problem Solving
- Customer Focus
- Ethics and Value

**Who we are**:
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

**Job**: Test Center Operations

**Job Family**: LEARNING\_&\_CONTENT\_DELIVERY

**Organization**: Assessment & Qualifications

**Schedule**: PART\_TIME

**Workplace Type**: On-site

**Req ID**: 21305

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