Customer Experience Specialist

17 hours ago

Airport West, Australia Autoleague Full time

Great workplace culture
- Uncapped commissions
- Supportive team environment

**The Opportunity**
Essendon CARCO is changing the game in the preowned vehicle market, and we’re on the hunt for a passionate and driven **Customer Experience Specialist** to join our fast-paced, customer-focused sales team.

This is your chance to sell a wide range of vehicles - from budget friendly runabouts to prestige models - while delivering an exceptional customer experience and hitting your sales targets with confidence.

Whether you’re an experienced Automotive Salesperson or looking to break into the industry with the right attitude and drive, this role offers the tools, training and support to thrive

**Why Essendon CARCO?**
At Essendon CARCO, we aim to disrupt the preowned vehicle market with exceptional value, outstanding customer service, and a unique buying experience. As a new multi-faceted preowned dealership, we offer vehicle sales, finance, insurance, and aftermarket services. Located in Airport West, our diverse selection of vehicles ensures we have something for every customer - and every salesperson.

**What You’ll Be Doing**
As our **Customer Experience Specialist**, you’ll be the face of Essendon CARCO, guiding customers through their vehicle purchasing journey with professionalism and energy.
- Greet and assist customers on the showroom floor
- Understand customer needs and recommend suitable vehicles
- Provide product demonstrations and test drives
- Collaborate with the Finance & Insurance and Aftermarket teams
- Accurately complete all sales documentation and compliance processes
- Achieve individual sales targets and contribute to team goals
- Maintain product knowledge and stay up to date with stock availability
- Ensure the showroom and display vehicles are presented to a high standard

**What You Bring to the Team**
- Previous Vehicle Sales Experience is Essential, Pre-Owned preferred.
- Strong interpersonal and communication skills
- Customer-first mindset and passion for delivering outstanding service
- High energy, self-motivated and target driven
- Willingness to learn and adapt in a fast-paced dealership environment
- Current Driver's Licence is Essential

**What’s in It for You?**
- Competitive Base Salary + Generous Commission Structure + Additional Benefits $$$
- Career development and internal progression pathways
- Work with a diverse range of vehicles in a high-energy dealership
- Strong management support and a team-focused culture
- Ongoing training and development
- Employee Recognition Program and incentives, including:

- Welcome Gift
- Monthly BBQs
- Paid Parental Leave
- Vehicle Novated Leasing Options
- Free Employee Assistance Program (EAP) + More

**We can’t wait to welcome you to the Essendon CARCO team

  • Customer Service Advisor

    2 weeks ago

    Airport West, Australia Bank of Melbourne Full time

    **Join the Bank of Melbourne team in Airport West**: - **Permanent FullTime role (38 hours per week)**: - **Great opportunity to grow your career** **How will I help?** You’ll be the face of Bank if Melbourne - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and...

  • Remote Customer Experience Specialist

    3 weeks ago

    Brisbane Airport, Queensland, Australia beBeeCustomer Part time $300 - $370

    Job DescriptionWork as a Customer Experience Representative at a remote location.This position is essential for ensuring customer satisfaction and building lasting relationships.Assist customers with inquiries and provide solutions.Handle customer complaints with professionalism.Maintain a positive and helpful attitude.Document customer interactions and...

  • Customer Service Specialist

    6 days ago

    Adelaide Airport, Australia DSV Full time

    Job Req Number: 70419 Time Type: Full Time Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV’s global family. DSV Air & Sea is seeking to hire a skilled and passionate Customer Service Specialist in Adelaide. As a Customer...

  • Customer Experience Consultant

    2 weeks ago

    Brisbane Airport, Australia Enterprise Rent-a-Car Full time

    As a Customer Experience Consultant, you will report directly to the Head of Customer Experience Department. The combined Customer Experience and Claims team provides crucial support to our customers, suppliers and other relevant parties at all points before, during, and after a customer’s rental and claim process. We aim to be a one-stop shop for our...

  • Customer Experience Consultant

    7 days ago

    Brisbane Airport, Australia Enterprise Rent-a-Car Full time

    As a Customer Experience Consultant, you will report directly to the Customer Experience Manager. The combined Customer Experience and Claims team provide crucial support to our customers, suppliers and other relevant parties at all points before, during and after a customer’s rental and claim process. We aim to be a one stop shop for our customers; from...

  • Customer Experience Consultant

    2 weeks ago

    Brisbane Airport, Australia Enterprise Rent-a-Car Full time

    As a Customer Experience Consultant, you will report directly to the Head of Customer Experience Department. The combined Customer Experience and Claims team provides crucial support to our customers, suppliers and other relevant parties at all points before, during, and after a customer’s rental and claim process. We aim to be a one-stop shop for our...

  • Customer Experience Coordinator

    2 weeks ago

    Perth Airport, Australia SGS Full time

    Company Description We are SGS - the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 97,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world. **Job Description**: As...

  • Continuous Improvement Customer Specialist

    2 weeks ago

    Melbourne Airport, Australia Team Global Express Full time

    Team Global Express is a leading transport and logistics provider, connecting people and communities across Australia and New Zealand. Backed by Allegro Funds, we're looking to the future and working towards new and exciting ways to put our customers' businesses at the heart of ours. We are currently seeking a dynamic and results-driven Continuous...

  • Customer Experience Agent

    6 days ago

    Melbourne Airport, Australia NRMA Motoring & Services Full time

    **About SIXT Australia** SIXT is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee...

  • Customer Experience Agent

    5 days ago

    Melbourne Airport, Australia NRMA Motoring & Services Full time

    **About SIXT Australia**: SIXT is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee...