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Freight Forwarding

2 weeks ago

Brisbane, Australia People Group Full time

Excellent prospect - Export Coordinator
- Forward-thinking and developing organization
- Salary up to $75,000 - $85,000 + Super

**Your new company**
This company is widely recognized in the global freight forwarding business for its dedication to exceptional customer service. It's a family-owned business with a long history in the industry. The company's growth is a result of a dedicated team that prioritizes customer satisfaction, builds strong connections, invests in ongoing training, and offers robust team support.

**Your new role
- Export Coordinator**

We seek a driven individual who places a high priority on customer service to join our client's team on a full-time basis as an Export Coordinator.
- Liaising with customers and overseas offices to coordinate export shipments (courier, Air, FCL, LCL, OOG)
- Maintaining up to date communication with clients, efficiently providing guidance and shipment/enquiry status
- Ensuring all client KPI’s are achieved, and information is processed through Insight in an efficient manner
- Verifying cargoes suitability for international transport and making relevant arrangements should the freight require repacking or fumigation
- Facilitating airfreight /seafreight bookings of various types of cargo including dangerous goods
- Ensuring competitive buying
- Timely and accurately completing export clearances and preparing export documentation (inclusive of DG and consular documentation)
- Pre-alerting and monitoring consignments in a timely manner
- Completing billing process (timely and accurately coding supplier’s invoices and preparing files for handover to Accounts)
- Assisting with tenders and competitive RFQ’s
- Participating in general office and warehouse tasks as required

**The successful applicant should demonstrate;**
- Minimum of 2-3 years’ experience in export operations
- Export Coordinator experience
- Knowledge of customs and freight forwarding terminology
- Strong problem-solving skills
- Advanced negotiation and relationship skills
- High level customer service skills
- Positive and professional attitude
- Proficient in the Microsoft Office suite
- High attention to detail and strong planning and organising skills
- Ability to prioritise tasks effectively in a busy work environment
- Excellent communication skills both verbal and written
- Ability to work autonomously and within a team environment
- Excellent working knowledge of Customs Systems

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion