Patient Services Assistant

**Employment Status**

Permanent Part Time

**Program**

Medicine, Specialist Medicine & Emergency Medicine

**Location**

University Hospital Geelong

**Hours Per Fortnight**

136

**Position Summary**
- This is your opportunity to join Barwon Health - Permanent positions available
- Enjoy a role where you will become an essential part of the Emergency Department team
- Grow at an organisation invested in your long term development

**About the facility**

Barwon Health is the major regional health provider for the Barwon South Western Region. It is Victoria's largest regional health service and one of the busiest hospital's in the State. We serve a population of over 500,000 through the efforts of over 8,500 staff and more than 1,200 volunteers. We provide care at all stages of life and circumstances through a wide range of services from emergency and acute to mental health, primary care, community services, aged care and subacute/rehabilitation. Care is provided to the community through over 28 key locations throughout the region.

Under Barwon Health’s emergency model of care patients are streamed to dedicated assessment areas including fast track, adult, paediatric, resuscitation, trauma and mental health areas. Our mission is to improve access and patient flow to provide a sustainable service that ensures high quality, safe, people-focused care.

**About the role**

An excellent opportunity exists in the Emergency Department at University Hospital Geelong for suitably experienced Patient Service Assistants (PSA) To be successful in this role you will have recent experience as a PSA and/or experience in related work areas. You will have a willingness and ability to develop skills and adapt to changing needs and hold a recognised PSA certificate (or equivalent) from a TAFE college, or equivalent registered training organisation.

**About the culture**

You will have the opportunity to be part of a highly skilled, professional, friendly and dedicated workforce who take pride in providing high-quality service. You will have support and guidance from fellow team members and management who exhibit our Barwon Health values, respect, compassion, commitment, accountability and innovation. We are all dedicated to supporting the organisation in achieving our vision of - By 2050 everyone in our community enjoys the best health and wellbeing in Victoria.

**Barwon Health staff benefits**
- Flexible working arrangements
- Professional development
- Access to employee wellness program
- Salary packaging
- Social club
- Doorstep to the Great Ocean Road, Bellarine Peninsula and the Surf Coast

**About the Geelong Region, AUSTRALIA**

Sitting within one of Victoria’s six regional health centres, Barwon Health serves the community of Greater Geelong and beyond. Victoria’s second largest city after Melbourne Derived from the local Wathaurong Aboriginal name for the region Djilang, Geelong is thought to mean ‘land’ or ‘cliffs’.
- Enjoy a range of lifestyle choices including inner city, coastal, suburban and rural homes at affordable prices.
- High standard of schooling options throughout the area
- A stone throw from the Surf Coast and Great Ocean Road
- Appreciate beautiful parks, rivers, walks and wineries

To find out more about the Geelong region, visit our Moving to the Region page on the Barwon Health website.

**Diversity and Inclusion**

At Barwon Health we are committed to a diverse and inclusive workforce where we value each person’s uniqueness. We embrace diverse life experiences and the perspectives of our people, whilst providing high-quality health care to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.

We are also proud to be Totally Smoke Free.

**_ This role must be fully vaccinated for Covid -19 and influenza and meet the requirements of the Barwon Health immunisation policy.
- **

**Selection Criteria**

Essential: Can you please list Barwon Health's values?
Essential: Can you please choose one of Barwon Health's values and describe a situation in the workplace where you have displayed this value?
Essential: Holds a recognised PSA certificate (or equivalent) from a TAFE college, or equivalent registered training organisation
Essential: Ability to undertake and complete internal training modules?
Essential: Recent experience as a PSA or in related work areas?
Essential: Willingness and ability to develop skills and adapt to changing needs
Desirable: Experience in working with varying computer programs
Essential: Have you the flexibility to work all shifts on a monthly roster including morning, afternoon, night shift and weekends?
Essential: I agree, to commence employment, I am required to meet Barwon Health’s immunisation requirements (including full Covid-19 and Influenza vaccination) set out in the Staff Immunisation Policy. I acknowledge that meeting this requirement is mandatory and a condition