Customer Value Specialist

5 days ago

Doncaster East, Australia Bupa Full time

A career at Bupa is more than just a job. At Bupa we believe in being good people and helping others whenever we can. This includes our customers, communities and our people. Joining Bupa you can be sure we’ll have your back. We support our employees to be the best version of themselves, physically and mentally so they can be the best support for our customers. Because if our customers deserve outstanding care then so do you_

**The heart of the role**

This is not a conventional retail store opportunity. You’ll be surrounded by supportive colleagues and managers that give you the trust and time to interact with customers to deliver health solutions and claim resolutions that are meaningful to them.

Based in our Doncaster store and working towards customer growth activities you will be responsible for:

- Providing individual recommendations of the most suitable health and wellbeing products based on the customer needs, showcasing the value and benefits of these products for easy decision making.
- Working within the wider community to develop business and community-based relationships that promote the Bupa brand and products and the acquisition of new members.
- Taking a ‘customer first’ approach, you will also:

- Assist our existing Bupa members in their day to day transactions
- Ensure the customers understand the full value of their health insurance product
- Provide solutions to any identified concerns or needs
- Educate members on all the benefits they can access

**_ This is a permanent part time position, working 30 hours per week, including every Saturday_**

**What you’ll enjoy**

We reward our people and celebrate their success. From providing initiatives that develop careers to looking after our people’s health, wellbeing and futures.

We provide healthy work/life balance, leadership support, reduced private health cover, study leave and a commitment to promoting from within. We can’t think of a better reason to come to work every day than knowing we take the time to care about what’s important to you and your life beyond Bupa.

**Training and connecting**

We believe in giving you room to grow. At Bupa, you get the best of both worlds - support when you need it and plenty of space for personal development.

Dedicated Store Managers will support you to excel in your role. You’ll have access to classroom training, e-Learning and on-the-floor product knowledge training, as well as to our state-of-the-art knowledge base, "Know-It".

**Just so you know**

When you join our retail team, your first 4-6 weeks are dedicated to full time training (business hours).

Everyone who makes it through to offer will be required to complete a background check which includes a police check
- Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage. We encourage people from all backgrounds to apply._

  • Customer Value Specialist

    2 weeks ago

    Doncaster East, Australia Bupa Full time

    **_A career at Bupa is more than just a job. At Bupa we believe in being good people and helping others whenever we can. This includes our customers, communities and our people._** **_ Joining Bupa you can be sure we’ll have your back. We support our employees to be the best version of themselves, physically and mentally so they can be the best support...

  • Customer Value Specialist

    2 weeks ago

    Ringwood East, Victoria, Australia Bupa Full time $67,507 per year

    A career at Bupa is more than just a job. At Bupa we believe in being good people and helping others whenever we can. This includes our customers, communities and our people. Joining Bupa you can be sure we'll have your back. We support our employees to be the best version of themselves, physically and mentally so they can be the best support for our...

  • Customer Value Specialist

    2 weeks ago

    Ringwood East, Victoria, Australia Bupa Full time $67,507 per year

    A career at Bupa is more than just a job. At Bupa we believe in being good people and helping others whenever we can. This includes our customers, communities and our people. Joining Bupa you can be sure we'll have your back. We support our employees to be the best version of themselves, physically and mentally so they can be the best support for our...

  • Customer Value Specialist

    3 days ago

    Ringwood East, Victoria, Australia Bupa Full time $60,000 - $90,000 per year

    A career at Bupa is more than just a job.  At Bupa we believe in being good people and helping others whenever we can. This includes our customers, communities and our people.Joining Bupa you can be sure we'll have your back. We support our employees to be the best version of themselves, physically and mentally so they can be the best support for our...

  • Customer Service Specialist

    2 weeks ago

    Doncaster, Australia Bank of Melbourne Full time

    **Permanent full-time role available at our Westfield Doncaster branch!**: - **Be a part of a culture that cares for our customers, our community, and YOU**: - **Get things happening for our customers - and your career!**: - **Bring your high-performer energy to a fast-paced environment where every day is an opportunity to excel!** As Melbourne’s local...

  • Customer Service Advisor

    5 days ago

    Doncaster, Australia Bank of Melbourne Full time

    **Join a diverse and growing team at Bank of Melbourne in Doncaster**: - **Permanent Part Time role (24 hours per week)**: - **Work across neighbouring branches to support the team, within 25km from your main branch** **How will I help?** You’ll be the face of Bank if Melbourne - working in-branch to help our customers achieve their financial goals....

  • Customer Service Officer/receptionist

    2 weeks ago

    Doncaster East, Australia Onemda Full time

    **What you can expect from us**: - Attractive remuneration with salary packaging benefits - An innovative and supportive environment - Onemda is an equal opportunity employer - Career development Opportunities - Multiple Professional Development Days - Strong innovative culture **We’re looking for a committed CUSTOMER SERVICE OFFICER in Melbourne’s...

  • Customer Relations Officer

    3 days ago

    Doncaster East, Australia Calvary Community Care Full time

    Doncaster East, VIC, Australia, 3109 Permanent Favourite Position Description Make a difference at one of Australia’s leading health care providers Generous salary packaging benefits, ongoing professional development and supportive team environment Part time position available at Millward! About the role We are looking for an enthusiastic Customer...

  • Value Business Partner

    2 weeks ago

    Hawthorn East, Victoria, Australia Coles Group Full time $104,000 - $130,878 per year

    We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.About The TeamOur Commercial team is a large, but a close-knit group...

  • Value Business Partner

    2 weeks ago

    Hawthorn East, Victoria, Australia Coles Group Full time $90,000 - $120,000 per year

    We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.About the teamOur Commercial team is a large, but a close-knit group...