Delivery Manager

We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.

**About the team**

Technology is the backbone of our business. Every day, our teams solve complex problems, the solutions help thousands of our fellow team members succeed and makes millions of customers’ lives easier.

**About the role**

A permanent opportunity of a **Delivery Manager - Compliance, Policy and Reporting** is now available at the Coles Group.

Reporting into the Head of Security Governance, this role will primarily be responsible end-to-end management of reporting from Cyber Security out to all levels of the organisation (as detailed in the day-to-day responsibilities);
- Management and maintenance of the Cyber Security Policy & Standards Framework and practices.
- Cyber Risk and Compliance Management, including risk and control frameworks.
- Cyber Awareness, including mandatory cyber training across the Coles Group.
- Uplift and embed cyber maturity into the business.
- Government, Regulatory and Sector engagement.
- Management of communications and embedding of Cyber frameworks, controls, and policy obligations across the Coles Group.

**Key responsibilities will include**

**Execution Delivery**
- You will work closely with the Head of Cyber Governance to agree the overarching strategic approach for delivery themes within your remit.
- Whereas the Head of Cyber Governance will be accountable to set the go forward strategy, you will take ownership and carriage of the delivery model for reporting and maintenance of the Cyber Policy & Standards, Cyber Risk and Control framework, Cyber Risk and Compliance Management across Coles Group, Cyber reporting to Executive leadership and Board, delivering Cyber Awareness across the Group, and managing external engagements (including Government, regulator and sector).
- You may also be required to oversight delivery of project outcomes related to your domain (including managing peer relationships, vendor scopes of work where work is delivered through an augmented resource arrangement) and providing leadership to the team.
- You will support the management and execution of related key security initiatives/projects and provide a point of contact to business and technology teams on Cyber Security Services requirements and will also need to interface to other areas within the larger Cyber Governance team.
- You will also work closely with the General Manager for Cyber Security to address their reporting and communication requirements.
- You will play an active role in ensuring accountabilities and obligations emanating from the Cyber Security Framework & Controls library and general IT Security risk management processes are well articulated, understood and landed across Tec.

**Management Reporting**
- Preparation of high quality, accurate and concise reporting to all levels of the organisation.
- Manage the preparation of reports to the Board, Executive, Technology Leadership, Lines of Business, Audit & Risk Committee, Group risk, Technology Portfolio Management.
- Manage the end-to-end process of sourcing inputs from multiple stakeholders that have a hand in contributing to reports.
- Manage reporting deadlines, allowing sufficient time to consolidate reporting inputs from multiple contributors, time for review and update and submission of reporting to various forums.
- Examples of reporting content: metrics (board, line of business, speed to value etc.), ad hoc financial reporting requests, monthly performance overviews, ad hoc reporting request such as updates on remediation programs, control performance and risk posturing, risk appetite, key risk indicators.

**Stakeholder and communication management**
- You will function as a key point of contact within Cyber Governance for stakeholder engagement across the business, technology, and external vendors, while demonstrating a strong ability to independently engage and develop stakeholder relationships.
- You will need to collaborate with leaders and principles within Information Security, Technology and in other functions like Procurement and or Group Risk; to manage the outcomes of this role.
- Lead the embedding of the Cyber Governance Operating Model

**Policy and Standards Framework**
- Advise on implementation of Cyber policy and standards requirements and work with technical teams to ensure the appropriateness of documented requirements (appropriate to the size, nature, and complexity of Coles environment)
- Ensure Policy & Standards are maintained and published within their annual cycle, reviewed in advance of the refresh deadlines, and tabled at the relevant committees for approval.
- Communicate changes and impacts out to Coles team members, in an easily digestible and understood manner.

**About you & your ski