Program Delivery Manage

1 week ago

Hawthorn East, Australia Coles Group Full time

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

Want to discover opportunities that challenge you? Connect to a career that can take you places? Inspire millions of Australians to lead healthier, happier lives? eCommerce is where you’ll find the freedom, support, and inspiration to do all that and more. We’re the team at the heart of our digital transformation - the ones creating the unified experiences and inclusive services our customers want and need. Open. Innovative. Accessibility-obsessed. It’s our eCommerce team that are redefining what we do, how we do it and why. So, we can build a digital offering fit for every Australian. So, we can shape the future of retail for better. So, we can find more ways to sustainably feed our nation - today and tomorrow.

Our Financial Services team is growing and looking for a Program Delivery Manager to join the team.

**About the role**:
As a Program Delivery Manager, you will be responsible for the delivery of projects spanning business, analytics, IT and Customer Experience to achive strategic business initiatives.

***:
**You will**:

- Manage scope, cost & schedule, risks, vendors & teams
- Establish and follow processes to ensure appropriate governance and clear communication
- Partner with both internal and external stakeholders to ensure expectations for delivery are met or managed appropriately
- Identify and deliver new initiatives to drive an improved customer experience across portfolio in partnership with Insurance Business Managers
- Be accountable for individual and team compliance with company values, policies and procedures (including Coles Code of Conduct) and all applicable external laws and regulations

**You have experience in**:

- Managing multiple functional areas
- Leading and working with dispersed teams
- Managing cost and schedule
- Vendor management
- Data migration
- Creation new customer experiences
- Financial Services and Insurance industries

With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is invested in and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work including work from home, additional leave and parental leave entitlements.

Job ID: 92595

Employment Type: Full time

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