Rates Officer

6 days ago


Sydney, Australia Public Sector People Full time

Opportunity to work within Local Government
- $37 - 43 per hour + super
- 3-month contract

**ABOUT THE ROLE**

Public Sector People (PSP) seek two (2) experienced Rates Officers on behalf of a Local Council in Western Sydney. Reporting to the Team Leader Rates within Council, you'll be responsible for maintaining an accurate rates database and providing exceptional customer service and communication with ratepayers and other Council Units.
- 3-month contract
- $37 - $43/hour + super
- 35 Hour workweek

**WHAT YOU'LL BE DOING**
- Undertake the daily maintenance of the rates database
- Contribute to the efficient delivery of Rates Management services to Council and the community by processing rates related customer, property and account maintenance transactions.
- Use effective communication and interpersonal skills to liaise with both internal and external customers regarding rates enquiries through verbal, face-to-face and written means.
- Provide a high level of customer service and communicate efficiently and sensitively in relation to Rates enquiries with all of Council’s internal and external customers.
- Contribute to the continuous improvement of Rates Management procedures.

**WHAT YOU'LL BRING**
- Previous experience in Government/Education/NFP
- Experience with Electronic Document Management Systems
- Strong customer service, conflict resolution, administration and data entry skills
- Experience in Council Rate Management
- Experience with Local Government Property and Rating System software
- INFOR Pathway system experience

**NEXT STEPS**:
**For a confidential discussion regarding this opportunity please contact Tim Watson on 0412 950 548.


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