Travel Administration Officer

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —
- Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

Government & Defence provides specialised logistics expertise, including relocation services. We work with clients at all levels of government to deliver an extremely diverse range of logistics solutions - from the distribution of healthcare products, managing the relocation of their employees, delivering fleets of government vehicles, through to helicopter rescue services.

The Opportunity:

- We have an exciting brand new opportunity for a Travel Administration Officer to join our Government & Defence team in Parramatta NSW. At Toll, we manage and deliver a range of services on behalf of the Australian Department of Home Affairs in order to support Refugee and Humanitarian Visa applicants with the medical assessment process and subsequent travel to Australia
- As the Travel Administration Officer, you will provide operational and administrative support to the Case Management Team and will have a considerable level of contact with internal and external stakeholders. Your role is crucial to the management of 3rd party expenses and reimbursables incurred as part of our services
- You will provide Administrative Support to the Assisted Passage Leadership Team and be an important interface between the business unit and the Government & Defence Finance Teams.
- As the Travel Administration Officer, you will:
- Support the Case Management Team with travel bookings-
- Process and reconcile Medical Rescue and other supplier invoices as they are received and submit these for approval-
- Communicate with vendors and service providers to clarify or query financial documentation received-
- Undertake reconciliation activities balancing supplier invoices against MoveMaestro records-
- Maintain accuracy of global supplier registers and supplier vendor codes and provide remittances to key suppliers globally-
- Identify areas of administrative processes that can be improved and support the design and development of new or refines processes or strategies to implement those improvements.- What We Offer:
- Flexible work options (once fully trained)-
- Permanent fulltime role - ASAP Start-
- Join a large iconic transport company, and grow your skillset within the Toll business; utilising succession plans, bespoke online learning and development, and the wider Toll network.-
- Market competitive salary-
- A positive and collaborative work environment-
- Opportunities for professional growth and development-
- Local discounts on services and other special benefits for employees- About you:
- Experience in the travel/relocations industry within an administrative function would be highly desirable-
- Australian Citizen; ability to ascertain required security clearances-
- Solid understanding and experience of finance administrative concepts including the management and reconciliation of invoices and the acquittal of reimbursements.-
- Strong attention to detail and the ability to stay focused on high-volume repetitive tasks.-
- Communicates Effectively - Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques-
- Proficiency in Microsoft suiteWhat moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.