Claims Assistant

2 weeks ago

Charlestown, Australia Allianz Australia Full time

At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there’s flexibility for balance and the support you need. We know that flexible work comes in different forms, that’s why we’re embracing hybrid teams - enabling employees to maintain a balance of working both in the office and remote, supporting the needs of both the business and individual.

So, come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let’s care for everyone’s tomorrow so we can create a better future together.

**Claims Consultant - Personal Injury | Newcastle NSW**

**What if you could care a different way?**

If helping people is an important part of who you are, then choose to care a different way - one that’s not limited to the treatment room, hospital bed or caring home.

You’ll be directly improving our customer's lives and well-being. You’ll deal with people experiencing challenging times, but your job is to deliver a positive customer experience for them - and this is what makes it highly rewarding. As someone who builds excellent relationships, you'll help individuals, engaging with them and their workplace on the steps involved in their claim. Along the way, you'll educate our customers on what will happen at every stage and support them with anything they will need to know about their claim.

**You'll be responsible for**:

- Supporting customers step-by-step through our Case Management and Injury Management programs.
- Determining liability and managing a portfolio of Workers' Compensation claims.
- Issuing dispute notices on applicable claims.
- Welcoming and helpful written and verbal customer communication.
- Nurturing excellent customer relationships and creating positive experiences.

**Important to your success**:

- You will have the drive and interest to use your customer focused experience and approach to grow a career as a Claims Consultant.
- Excellent Customer Service and proven experience in this area.
- The ability to handle difficult situations and act in a professional manner whilst resolving complex situations in a timely manner.
- Solid problem solving and relationship building abilities.
- Excellent time management skills and the ability to adapt when changes occur.

**What's on offer?**
- Access on-demand lifelong learning and take control of your career development
- Learn through being supported and encouraged to take on new challenges that will help you to develop new skills
- Be part of a team that’s open-minded, supportive, approachable and genuinely focused on customer outcomes

  • Ndis Accounts and Support Assistant

    5 days ago

    Charlestown, Australia Elevated Psychology and Supports Full time

    About Us: At Elevated Psychology and Supports, we understand that each individual's journey is unique, and we tailor our approach to address their specific needs and concerns. Our team of highly skilled and compassionate staff are committed to providing personalised and evidence-based services to clients of all ages. We welcome participants with NDIS...

  • Return to Work Specialist

    2 weeks ago

    Charlestown, Australia Allianz Australia Full time

    **RETURN TO WORK SPECIALIST - PERSONAL INJURY | SYDNEY & CHARLESTOWN** At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work. We’re one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to...

  • Return to Work Specialist

    2 weeks ago

    Charlestown, New South Wales, Australia myGwork - LGBTQ+ Business Community Full time $104,000 - $130,878 per year

    This job is with Allianz Commercial, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.RETURN TO WORK SPECIALIST | 12-MONTH CONTRACTAt Allianz, we're proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading...

  • Return to Work Specialist

    1 week ago

    Charlestown, Australia Allianz Australia Full time

    At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it...

  • Return to Work Specialist

    1 week ago

    Charlestown, Australia Allianz Australia Full time

    **INJURY MANAGEMENT SPECIALIST - RETURN TO WORK - PERSONAL INJURY | SYDNEY** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our...

  • Technical Specialist

    2 weeks ago

    Charlestown, Australia Allianz Australia Full time

    **TECHNICAL SPECIALIST - PERSONAL INJURY | SYDNEY & CHARLESTOWN** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers,...

  • Team Manager

    2 weeks ago

    Charlestown, Australia Allianz Australia Full time

    **TEAM MANAGER - PERSONAL INJURY -**SYDNEY & CHARLESTOWN** At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work. We’re one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our...

  • Ndis - Coordinator of Supports

    5 days ago

    Charlestown, Australia Allambi Care Full time

    **We are currently seeking expressions of interest for the role of Coordinator of Supports in the NDIS department, this role is benchmarked at a Casework Manager Level.** **Applications are open till COB Monday 7/7/2025** **Position Objective** Support Coordination is a service provided by Allambi Care designed to help individuals effectively utilize...