Return to Work Specialist

**RETURN TO WORK SPECIALIST - PERSONAL INJURY | SYDNEY & CHARLESTOWN**

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work. We’re one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our commitment to securing the future for our people and customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

**The Role**

Please note, this role is expected to commence in August 2025.

**Main responsibilities**
- Collaborating with claims operations and treatment providers to develop strategies for reducing the costs and impact of claims through structured injury management practices.
- Providing expert advice and guidance to support case managers and employers managing physical, psychological and hybrid work injuries.
- Establishing and maintaining provider management strategies and relationships to enable support to the business and drive positive return to work outcomes.
- Supporting and driving the implementation of return to work initiatives and innovations aimed at optimising customer and commercial outcomes.
- Implementing injury management strategies within team and business units to ensure the continuous improvement of return to health and work outcomes.
- Building capability by coaching and mentoring teams on injury management methodology to reduce the duration / cost of claims and assist Technical Specialists and Team Managers to provide team support and assistance in medical and injury management.
- Understand and adhere to all relevant legislative timeframes, policies and procedures to mitigate risks and compliance management, taking action to resolve and escalate as necessary.

**About you**
- Extensive experience in injury management relating to occupational rehabilitation, claims management and/or return to work
- Understanding of relevant regulatory and/or legislative compliance requirements that impact the organisation
- Demonstrated understanding of strategy development and ability to work with multiple stakeholders to align business strategy with organisational priorities
- Coaching and mentoring experience
- Ability to manage internal and external stakeholders effectively
- Team focused
- Knowledge of psychological conditions and/or mental health qualifications is highly regarded

**Benefits and perks**
- Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day
- Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
- Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
- Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program
- own a piece of your employer
- For more details about our benefits, visit the Allianz Careers site.

**About our culture**

We care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, and abilities are not only welcomed but valued for the perspectives and talents they bring to work. We’re committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

**Adjustments and support**

**Job Level**:

- Professional

**Location**:

- Charlestown, NSW, AU, 2290

**Area of Expertise**:

- Customer Services & Claims

**Unit**:

- Allianz Australia

**Employing Entity**:

- ALLIANZ AUSTRALIA SERVICES PTY LTD

**Job Type**:

- Full-Time

**Remote Job**:

- Hybrid working

**Employment Type**:

- Permanent

**ID**:

- 73182

**Position Cluster**:

- Non-Executive