Delivery Manager Distributed Energy Resource Management System

**Job Description Summary**: The Delivery Manager is a pivotal part of the services organization, who owns the project’s Delivery Model and is the Technical Leader on the Project. The Delivery Manager cultivates relationships with a portfolio of customers in both pre-sales and project delivery phases and provides objective advice and assistance on the strategy, structure, management and operations of a customer organization, in support of identified business purposes and objectives.

The Delivery Manager provides technical leadership in pre-sales and delivery phases to clients, cross-functional GE teams and key suppliers to identify and define client business outcomes and continues to manage those relationships to ensure outcomes are met within project constraints. You will play a key leadership role in defining, implementing and maintaining the internal Project Engineering team’s best practices and delivery standards across existing and new opportunities.

Impacts approaches, projects and programs in the functional area or affected business organization and ways of working. Impacts quality, efficiency and effectiveness of own team. Has significant input into priorities. Guided by professional practices and policies that are shaped by the role. The role has moderate autonomy, requiring high levels of operational judgment.

**Roles and Responsibilities**
- Share responsibility with the Project Manager (PM) through close coordination for scope management, schedule, risk management, and quality management.
- Accountable for the end-to-end software delivery to meet the schedule, cost and quality commitments.
- Project Execution control: Build effective Work Breakdown Structures (WBS) as well as accurately track, update, and report task activity progress. Manage project team and activities to drive project deliverables
- Communicate effectively with Project Manager, Customer, Project team (APAC and global), DevOps on project and technical items such as project status, risks and mitigation, scope, and issues
- Trigger and validate engineering Gate Reviews (Requirements, Design, Factory Testing Readiness, Site Acceptance Readiness) within GE and the customer
- Utilize software delivery performance measurement tools and indicators (e.g. Smartsheets)
- Deploy GE GridOS DERMS solutions to client environments to support project use cases and DER planning scenarios.
- Prepare input data such as network model files, load & generation forecasts, future planning scenarios, and generation cost data.
- Prepare, modify, and configure client and testing input data for solutions by creating scripts and automating data processing systems.
- Convert and validate client CIM distribution network models using developed tools and scripts, validating powerflow results.
- Lead the custom adapter, connector, API, or microservice design and development to fully integrate the GE GridOS DERMS solution into the client environment.
- Fluent in full stack development, backend services, middleware, and presentation layer including UI/UX needs in order to deliver custom integrated solutions to our clients.
- Collaborate with our Service Engineering development lead during the development cycle to ensure all custom deliverables meet defined needs and standards and are on time and budget.
- Respond to all client inquiries, bugs, and product ideas for in-flight projects and file tickets for the Product team.
- Lead the simulation of project scenarios utilising combinations of solutions, configuration, and input data.
- Perform use case and client specific testing runs and lead factory and site acceptance testing.
- Debug software bugs, documenting issues for the testing teams.
- Automate solution processes and complete workflows using existing API documentation.
- Analyse and assess data and results of project activities and tasks.
- Hands-On experience, with certification a plus, in deploying solution to the AWS cloud (GE’s and / or the clients).
- Report on project outcomes and present findings to project partners and stakeholders.
- Utilize GE Product knowledge and expertise to drive excellence in execution through continuous improvement, change management (costs base reduction, lead time reduction, productivity improvement, quality improvement, etc)
- Agile mindset and ability to work with one or more Scrum Teams (Region and Global team) to execute and deliver solutions for our customers
- Validate project scope review in coordination with the Solution Design team identifying, documenting, and estimating any change requests (CR) or project risks with mitigation plans. Work with Project Manager to communicate with customer.
- Assist in the tendering process for project proposals or CRs working with the Customer Engagement team/resource managers to validate scope and estimates as well as reviewing each proposal with the customer.
- Ensure a smooth transfer to maintenance at project end
- Engage in Customer management activities with Project Man