Barista

**About The Commons**
The Commons is a vibrant community of entrepreneurs, businesses, and curious minds, working, connecting, and growing together. More than just a workspace, we’re driven by a passion for innovation, wellbeing, and meaningful connection.

Our premium Health Club redefines wellness with expertly programmed classes, state-of-the-art equipment, and a tranquil bathhouse, all designed with care and community at heart. Together, our work and wellness spaces offer an elevated experience where people and ideas thrive.

**About the Venue**

Located within The Commons Health Club, our in-house wellness café is a thoughtfully curated space that brings together specialty coffee, nourishing food, and genuine hospitality. With a focus on locally sourced, sustainable produce, we offer a simple yet high-quality menu designed to support wellbeing and fuel community connection. Just like our Health Club, every detail of the café is designed to elevate the experience, where quality meets care, and connection is at the heart of it all. This café isn’t just a stop for coffee or a smoothie, it’s a vital part of our member experience and a daily ritual for many.

**About the Role**

The Full-Time Barista oversees daily operations of the café with a focus on delivering exceptional coffee and food experiences. This includes managing stock and equipment, supporting a positive and high-performing team culture, and ensuring outstanding customer service. The role also contributes to financial reporting and supports recruitment and training. This is a leadership-focused position for a barista with supervisory experience who thrives in a fast-paced, community-oriented setting.

**Required Skills and Experience**
- 2+ years’ experience in a café, canteen or similar hospitality environment
- Proven ability to lead and train a small team
- Strong knowledge of espresso preparation, milk texturing, and recipe adherence
- Experience managing inventory and ordering supplies
- Ability to troubleshoot and maintain coffee equipment
- Excellent communication and interpersonal skills
- Strong organisational and multitasking skills
- Food Safety Supervisor Certification (or willingness to obtain)
- Ability to stand for long periods and lift up to 20kg

**Key Responsibilities**

**Customer Service**
- Lead by example with a presence on the floor
- Ensure efficient, warm and professional service
- Resolve customer concerns with a positive, solutions-focused approach
- Foster a welcoming, community-focused environment

**Coffee, Food & Beverage Operations**
- Ensure consistency and quality in all food and beverage offerings
- Follow and enforce recipe adherence
- Train team members on preparation techniques and presentation standards
- Support food, beverage and smoothie production as needed

**Stock Control & Ordering**
- Monitor and maintain inventory levels
- Order supplies in a timely manner
- Rotate stock effectively to minimise waste
- Ensure all food safety practices are followed

**Equipment Maintenance**
- Maintain all café equipment in working order
- Conduct and schedule regular maintenance
- Respond to audit feedback from Facilities Manager
- Communicate with cleaning team to uphold hygiene standards

**Team Leadership & Recruitment**
- Lead, train, and support the café team
- Drive team culture through open communication and support
- Manage recruitment and onboarding in partnership with HR
- Lead 1:1s and team meetings to maintain alignment and engagement

**Financial Accountability**
- Monitor and control variable costs including stock and labour
- Maintain budget alignment and propose cost-beneficial practices
- Take ownership of full café P&L
- Participate in weekly and monthly reporting with F&B management

**Reporting**
- Complete daily, weekly and monthly venue performance reports
- Represent the venue at internal management meetings
- Provide timely updates to the Cluster Manager and National F&B Manager

**Work Health & Safety**
- Ensure safe work practices and adherence to WHS standards
- Promote food safety and hygiene awareness
- Educate team members on WHS protocols

**Values**

All actions and behaviours must align with the philosophy and values of The Commons:

- Putting our members first
- Fostering our community
- Working together as a team
- Constantly learning and growing