Barista

**About The Commons**
The Commons is a vibrant community of entrepreneurs, businesses, and curious minds, working, connecting, and growing together. More than just a workspace, we’re driven by a passion for innovation, wellbeing, and meaningful connection.

Our premium Health Club redefines wellness with expertly programmed classes, state-of-the-art equipment, and a tranquil bathhouse, all designed with care and community at heart. Together, our work and wellness spaces offer an elevated experience where people and ideas thrive.

**About the Venue**

Located within The Commons Health Club, our in-house wellness café is a thoughtfully curated space that brings together specialty coffee, nourishing food, and genuine hospitality. With a focus on locally sourced, sustainable produce, we offer a simple yet high-quality menu designed to support wellbeing and fuel community connection. Just like our Health Club, every detail of the café is designed to elevate the experience, where quality meets care, and connection is at the heart of it all. This café isn’t just a stop for coffee or a smoothie, it’s a vital part of our member experience and a daily ritual for many.

**About the Role**

The Casual Barista is responsible for delivering high-quality coffee and exceptional customer service while maintaining efficiency in a fast-paced environment. This role involves overseeing coffee preparation, managing stock and supplies, maintaining equipment, and ensuring adherence to quality standards. The Barista is also responsible for fostering a positive team culture and assisting in training and development.

**Required Skills and Experience**
- 2+ years’ experience in a café, canteen or similar hospitality environment
- Proven ability to lead and train a small team
- Strong knowledge of espresso preparation, milk texturing, and recipe adherence
- Experience managing inventory and ordering supplies
- Ability to troubleshoot and maintain coffee equipment
- Excellent communication and interpersonal skills
- Strong organisational and multitasking skills
- Food Safety Supervisor Certification (or willingness to obtain)
- Ability to stand for long periods and lift up to 20kg

**Key Responsibilities**

**Barista Duties**
- Operate and maintain coffee equipment, including espresso machines, grinders, and brewing devices.
- Monitor stock levels of coffee beans, milk, and other ingredients, ensuring timely restocking.
- Maintain cleanliness and organization of the coffee station, adhering to hygiene standards.
- Perform bi-monthly equipment servicing and weekly deep cleaning, including grinders.
- Meet coffee-related COGS KPI targets.
- Ensure day-to-day cleanliness and internal audit compliance.

**Front-of-House Duties**
- Greet customers warmly, take orders, and provide menu recommendations.
- Process payments efficiently and accurately, handling cash and electronic transactions.
- Serve food and beverages to tables, ensuring prompt and friendly service.
- Clean and set tables, ensuring the dining area is tidy and always welcoming.
- Restock food and beverage items, maintaining adequate inventory levels.
- Lead from the front with a visible presence in the venue during service.
- Ensure all staff adhere to venue and company service standards.

**Customer Engagement**
- Pre-empt and respond to customer needs, ensuring their experience is enjoyable and personalized.
- Address customer inquiries and resolve any issues promptly and professionally.
- Promote a positive atmosphere within the café, making customers feel valued and appreciated.

**Team Collaboration**
- Work closely with other team members, contributing to a supportive and collaborative work environment.
- Assist management with reasonable ad hoc duties as required.
- Be flexible in your role, willing to assist in various tasks across the café as needed.

**Values**

All actions and behaviours must align with the philosophy and values of The Commons:

- Putting our members first
- Fostering our community
- Working together as a team
- Constantly learning and growing