Onboard Reliability

1 week ago


Perth, Australia CR Mining Full time

**Onboard Reliability**:

- Functional area: Research & Development
- Onsite or Remote: Onsite
- Primary Skills:

- Country/Region: AU
- City: Perth
- Location: Perth, WA, AU, 6000
- Company name: Epiroc Australia Pty Ltd
- Date of posting: Feb 26, 2025

Epiroc is committed to developing innovative, safe and sustainable drill rigs, rock excavation and construction equipment and tools. The company also provides world-class service solutions for automation and interoperability with significant experience and capabilities in automation.

Epiroc is proud to be working in collaboration with Roy Hill to deliver an Autonomous Haulage Solution(AHS) project which will boost safety, productivity and operations. As leading global mining equipment and services productivity partner, Epiroc is set to convert Roy Hill’s mixed fleet of haul trucks from a manned to an autonomous operation.

This role is primarily focused on providing Tier 2 Onboard Support to ensure the safe and efficient operation of the AHS System’s Software and Hardware. A week in the life of a Tier 2 specialist can include reviewing support tickets for emerging problems, analysing system logs to root identify a system issue, conducting tests and gathering measurements for root cause investigation, collaborating with Tier 3 to drive future development, and presenting status updates and resolutions to customer stakeholders.

Responsibilities will include:

- Embed into customer on-site operation teams as the 2nd level of triage support.
- Customer’s point of contact for onboard system reliability, troubleshooting and problem resolution.
- Maintain and promote a strong focus on AHS Downtime and Availability.
- Provide Level 2 support to the Level 1 Truck specialists for troubleshooting, diagnosis, and best practice.
- Provide on the job support to Team members in the event of resource constraints, inclusive of actual execution of work scopes.
- Utilising service management tools track issue trends to discover and resolve system problems or improvements.
- Managing scope and content of hardware or software upgrade deployment campaigns ensuring the customer and execution teams are set for success.
- Maintain configuration management repositories and monitor the configuration status of the fleet.
- Ensure teams can access all required technical information to effectively diagnose and repair Epiroc AHS software and hardware issues, and where required create new technical documentation.
- Promote and actively participate in change management, functional safety, and training material development activities.
- Foster continuous process improvement for more effective and efficient work practices.

Key Competencies:

- An effective and trusted mentor for front line technicians and specialists
- Able to use data and experience to make decisions and communicate updates with confidence.
- Able to break down a high level objective to establish detailed plans that outline what is needed to achieve the goals.
- Ability to adjust the plan as needed in response to changing circumstances.
- Effectively manage time to execute tasks to complete them within set deadlines.
- Analyse and use sound judgment to complete all tasks efficiently and safely.
- Drive customer satisfaction and achieve long-term sustainable relationships with the customer.

**Job Segment**:Business Process, Change Management, Management


  • Onboard Reliability

    1 week ago


    Perth, Australia Epiroc AB Full time

    Epiroc is committed to developing innovative, safe and sustainable drill rigs, rock excavation and construction equipment and tools. The company also provides world-class service solutions for automation and interoperability with significant experience and capabilities in automation. Epiroc is proud to be working in collaboration with Roy Hill to deliver an...


  • Perth, Western Australia d5e51c9d-f40e-47bd-9f6a-362c133b035a Full time $60,000 - $80,000 per year

    Our client is a well-known name locally, nationally and internationally and is recognised for providing exceptional services making them a leader in their field.Seeking a reliable, motivated, and experienced People & Onboarding Coordinator, you'll play a key role in delivering a seamless employee experience and supporting teams across the organisation. In...


  • Perth, Australia Regis Resources Full time

    **Introduction**: Regis Resources is an ASX publicly listed Perth based gold production and exploration company with a proven management team with a successful track record of developing mid-sized gold operations. It is a purely Australian gold miner with operations in Western Australia and New South Wales. The current mine site locations are in the WA...

  • Driver

    2 days ago


    Perth, Australia Australian Laboratory Services Full time

    Hourly rate - Monday - Saturday, on afternoon and night shifts - Work for a Global Company ALS Asset Care is Australia’s largest supplier of asset reliability and integrity services. We love that we contribute to a bigger picture; with our services and solutions assisting our clients to run safe and reliable operations, maximise production and extend...


  • Perth, Western Australia TSS Full time $60,000 - $80,000 per year

    Are you detail-oriented, process-focused, and comfortable working with changing demands and priorities?If you've worked in blue-collar recruitment and know the ins and outs of onboarding, compliance, and safety issues, this could be a great fit for you. We're looking for someone who can bring that experience to a part-time role where you can play an...


  • Perth, Australia Skill Hire Full time

    **Location**: **Are you looking for a fulfilling and flexible role in Traffic Management?** Look no further, Skillhire are here to assist you. We are here to provide ongoing support during the onboarding process. **Requirements**: - Available for immediate start - Valid WA Driver's Licence & reliable transport - Ability to pass a drug and alcohol screen...

  • Residential Cleaner

    1 week ago


    Perth, Australia Clean4you Full time

    **About the Role** Clean4you is looking for reliable and motivated residential cleaners to join our growing team across the Perth region. This is a subcontractor position offering flexibility, consistent job flow, and excellent earning potential. If you're seeking full-time or part-time hours, prefer to work independently or with a friend, and take pride...

  • Cleaning Supervisor

    6 days ago


    Perth, Australia VIN LIVING SOLUTIONS PTY LTD Full time

    **Cleaning Supervisor (Contractor) - $500/week | 10-15 hrs/week | Perth** VIN Living Solutions is a growing cleaning company looking for a motivated and experienced Cleaning Supervisor to join our team on a part-time, contract basis. **Location**: Perth **Hours**: 10-15 hours per week **Pay**: $500 per week for 15 hours, with the opportunity for commission...

  • Ahs Technician

    6 days ago


    Perth, Australia Liebherr-Australia Pty. Ltd. Full time

    Liebherr’s decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes us a respected leader and a trustworthy partner to industry. We sell and service earthmoving machinery, mining equipment, mobile cranes, tower cranes, maritime cranes as well as foundation and piling equipment throughout Australia and New...


  • Perth, Western Australia Clarity Partners Full time $45,000 - $65,000 per year

    About the role:Clarity Partners is partnering with a well-established Civil Engineering company based in Western Australia. The company delivers reliable and high-quality solutions across roadworks, earthworks, and infrastructure projects, supported by a strong commitment to safety, efficiency, and teamwork.We are seeking an Administration Assistant to...