Customer Partnerships Manager

4 days ago


Alexandria, Australia Ampol Full time

**12 month maternity leave cover**:

- **Location: Sydney| Work from home flexibility**:

- **Grow your career in a supportive and inclusive environment**

**About Ampol**

Our company has always been about more than fuel. Fuel may be the foundation of our business, but our motivation and purpose come from the people, businesses, industries and communities we engage with. From our origins until today, we’ve always been inspired by the role we can play in people’s lives - to keep them moving, to make journeys happen.

Here at Ampol, we are proud of our heritage as Australia’s only owned fuel brand.

For over 100 years we have supported Australians to travel far and wide, and we’ll be here for 100 more powering better journeys for today and tomorrow.

**About the role**:
This In this role you will be responsible for managing the strategic marketing relationships with customer programs and relevant stakeholders in a clear and concise manner to enable management to make strategic, informed decisions for the company.

**Key responsibilities**:

- Leading and developing strategic relationships with key program partners and suppliers
- Collaborating with Marketing and Finance teams to identify and develop opportunities to build customer loyalty in priority consumer segments
- Maximising commercial performance and, in consultation with Head of Customer Programs, Finance and channel stakeholders, assist in managing performance to achieve key performance indicators
- Effectively communicating customer program marketing initiatives to relevant internal and external stakeholders including providing guidance to the consumer sales channel to support in-store communications
- Drawing upon your ability to engage cross functional teams for buy-in and support of all related initiatives and projects to deliver and execute an integrated marketing plan

**About you**

You will be a strong team player with proven ability to motivate and achieve team goals while working autonomously.

As a problem solver, you will demonstrate the ability to understand business requirements, assess needs, provide advice to relevant stakeholders.

As a strong communicator, you will build effective relationships to ensure a high level of collaboration is maintained across the business.

**Key skills and experience**:

- Tertiary degree (B Commerce, marketing) is desirable, but not essential
- Minimum 2-3 years' experience within loyalty and program management
- Strong supplier and program management experience
- Proven strategic thinking and marketing expertise
- Experience using Microsoft Excel and Powerpoint
- Excellent communication and proven experience in building relationships
- Ability to manage time and workload independently while managing multiple priorities simultaneously to deliver quality output

**Our benefits**:

- Competitive Salary and performance bonus
- Career development and learning opportunities including LinkedIn Learning and other tailored training solutions
- Internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values.
- Paid Parental Leave - up to 12 weeks paid Parental leave, and up to a year off (unpaid)
- BabyCare Package - financial and flexible support for parents transitioning back to work
- Need some wheels? Novated Lease options are available
- Fuel up on us - receive a 25% fuel discount all year round for two privately used cars
- Invest in your future with the Employee Share Scheme
- Community giving day - spend one day volunteering with one of our partners
- At Ampol we encourage vaccination against Covid-19 as an effective measure in helping to protect our people and our communities._



  • Alexandria, Australia Lyka Full time

    **Who are we?** Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental...


  • Alexandria, Australia Lyka Full time

    **Who are we?** Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental...


  • Alexandria, Australia Lyka Full time $90,000 - $120,000 per year

    Who are we?Lyka is an Australian founded pet wellness company that's shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease,...


  • Alexandria, Australia Learning Links Full time

    **Why Join Us?** - ** Impact that Resonates**: Your work secures the funding crucial for reaching children at risk of falling through the cracks, providing them with opportunities to thrive. - ** A Role of Influence**: Enjoy the autonomy to shape this role, driving our fundraising efforts into the new income streams of philanthropy and corporate...


  • Alexandria, Australia Lyka Full time $104,000 - $130,878 per year

    Who are we?Lyka is an Australian founded pet wellness company that's shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease,...


  • Alexandria, Australia Logitech Full time

    **The Role**: **You will actively manage customer expectations of in-stock and on-shelf-availability, inventory, and promotional activities. You will communicate customer needs and requirements to supply chain partners to facilitate inventory planning and deployment. You will be collaborating with our Commercial Sales Organisation and our Customers to...


  • Alexandria, Australia Lyka Full time $90,000 - $120,000 per year

    Who are we?Lyka is an Australian founded pet wellness company that's shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease,...


  • Alexandria, Australia By Charlotte Full time

    **_Location: _** **_Alexandria, NSW Australia_** **_ Full-Time_** The Customer Experience Manager will manage a premium customer experience that continually evolves to meet customer, brand, and business potential. This role has strategic leadership, team development and operational oversight and is responsible for managing and resourcing the Customer...


  • Alexandria, Australia Sarah & Sebastian Full time

    We are looking for a dynamic Client Experience Manager to manage our Customer Experience team. In this position you will play a pivotal role in enhancing our clients luxury shopping experience online. The primary focus of this role is to deliver exceptional customer service, implement personalised clientelling techniques, facilitate bespoke virtual...


  • Alexandria, Australia Super Agent Agency Full time

    As the Customer Service Manager for our hospitality and nursing departments, you will lead our client-facing operations, ensuring we exceed expectations with every interaction. Your primary focus will be managing client accounts, resolving inquiries, and continuously improving customer experiences to uphold our reputation for excellence. KEY...