Food Court Supervisor

2 weeks ago

Canberra, Australia Costco AU Full time

**Position Summary**
Supervises and participates in the daily operations of the Food court Department and its staff. Supports the Food court
management team in promoting a high-level of productivity. Coordinates and participates in duties of the Food court
area. Implements and upholds proper Food court and general safety and sanitation procedures and standards

**Job Duties/Essential Functions**
- Develops, coaches, and counsels Food Court personnel and provides feedback to promote teamwork and accountability
- Interactively monitors Food court employee performance and participates in performance reviews as needed
- Implements and upholds proper Food court and general safety and sanitation procedures and standards
- Coordinates duties, breaks, and lunches for Food court crew
- Sets pace and provides training, encouragement, advice, and feedback to Food court employees
- Ensures the smooth customer flow and quality of finished product
- Monitors finished product to see that Department consistency and quality standards are met
- Arranges cash register fund increases and change orders, perform register voids, overrides register system flags, and

corrects register problems
- Observes employee performance and paperwork to determine that department procedures are followed
- Participates in restocking ingredients and supplies, food preparation, selling goods, and cleaning up
- Follows Standard Sanitation Operating Procedures (SSOP) guidelines for cleaning and sanitation of all equipment
- Completes and complies with 11 Commandments of Quality Assurance, Food Safety Certification, and all safety training

required by warehouse and Food court department
- Participates in periodic physical inventory
- Drafts orders for Buying office for equipment, product, and supplies
- Monitors equipment and call for repairs as needed
- Calculates weekly and monthly totals of sales, expenses, and report to upper management
- Compiles various reports
- Fills in for Food Court Manager when necessary
- Assists in other departments of the warehouse as necessary
- Provides prompt and courteous customer service to members, employees, and suppliers.

**Ability to operate vehicles, equipment or machinery**
- Pizza oven, steam table, latte machine, yoghurt and smoothie machine, dough press, scale, cash register, phone, wheeled rack, trash compactor, baler, dishwasher, fire extinguisher, computer, printer, copier, compactor/baler, deep fryers, hot holders and proofers.

Education/Training: Higher School Certificate
Licenses/Certifications: None
Experience/Skills: Supervisory, leadership, food court or comparable experience
Basic knowledge of Google Suite (Docs, Slides, Sheets) and AS400
Strong customer service, communication, interpersonal and organisation skills
Problem solving and critical thinking
Basic math skills

**Other specific requirements**:

- If successful, you will be required to undertake role & department specific training within specified timeframes

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