Porter (Part Time / Casual) - Intercontinental
2 weeks ago
**About us**
**Your day to day**
We are on the hunt for a Part Time or Casual Porter / Doorman to join our team. You'll be responsible for assisting with the arrival and departure of our guests and managing our guest's needs. You will need to ensure that each of our guests have an authentic Melbourne experience and that their stay is pleasant and memorable. You will need to offer immediate assistance to guests with heavy packages, coats, and suitcases. You will need to transfer, store and handle guests' luggage and property and provide information to guests about the hotel facilities and services as well as providing information on Melbourne. You will also need to assist guests with directions and you will need to be able to safely park and retrieve guest's vehicles.
**What we need from you**
As a Porter you will be part of the Concierge team which has a major role in ensuring our guests have great things to say about InterContinental Hotels & Resorts. Our goal is to turn our guests into ambassadors for our brand. Ideally, you will have excellent communication skills. You must be willing to work shifts, weekends and/or public holidays (with shift penalties) and be pleasant, friendly and eager to provide excellence in customer service. You must hold a valid driver's licence to be eligible for this role.
**What we offer**
Job Reference: EMEAA35164
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