Technical Team Lead

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**Job no**: 524817
**Brand**: Product and Technology
**Work type**: Full time
**Location**: Queensland
**Categories**: Information & Technology, Leadership

At** Flight Centre Travel Group (FCTG)** our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing - travel

In this role you will oversee the design and development of technical solutions. You will ensure solutions meet customer and business needs and align to technical best practices. Your role will also involve coaching, mentoring, developing and to be an advocate for agile software delivery practices, such as continuous delivery and test automation.

**Your Responsibilities**:

- Partner with stakeholders to support solution discovery
- Identify gaps in technical capability, and work with architects and others to resolve these
- Align technical solutions to customer and business needs
- Advocate and support Agile ways of working
- Promote and support best practices
- Remove impediments and distractions to optimise team performance
- Modernise and Globalise: This role will play an important part in the modernisation of our ecommerce platform and other key initiatives for our Leisure brands
- Building Product Capabilities: You’ll be working on developing product features to increase user adoption, which is critical to the success of the platform
- Collaboration: You will need to align product development with technical direction in partnership with cross-functional teams, including the Delivery Lead, BA, and UX

Leadership
- Collaborate with team members to identify and fix technical problems
- Analyse customer and business needs and design and develop solutions that meet them
- Manage technical debt and ensure that solutions remain updated and supported
- Conduct security audits and identify areas of improvement
- Guide a team through technical issues and challenges
- Continuously learn and develop yourself and others helping to meet team technical goals
- Support agile team transformation and encourage teams to adopt agile values

Software Engineering
- Design and develop efficient, testable, and maintainable solutions
- Ensure solutions meet customer and business needs
- Continuously manage and reduce technical debt
- Support and advocate secure coding practices
- Support and advocate engineering best practice
- Advocate and adopt modern architectural solutions where appropriate, such as microservices, event driven architecture, and serverless
- Support the uptime and availability of solutions in production

**Who you are**:

- 7+ years professional experience in a senior software engineering role
- A Bachelor’s degree or demonstrated equivalent experience
- Demonstrated understanding of Agile principles and processes
- Strong understanding of modern software engineering principles and practices
- Commercially minded with the ability to hit the ground running, and to build and maintain constructive working relationships at all levels
- Excellent adaptive team leadership capabilities including the ability to foster productive team dynamics, engage and enable teams and coach for performance
- Be familiar with eCommerce, checkout, and order fulfillment processes. Experience with observability platforms and data-driven development practices will also be important
- Leadership & Mentorship: The individual must be a good mentor, able to guide team members, collaborate with Agile Delivery Leads (ADL), Business Analysts (BA), and UX teams, and work closely with architects to ensure best practices are followed
- High level of integrity and professional accountability
- Ability to embrace change in a fast-paced environment
- Proactive in identifying risks and opportunities
- Ability to manage multiple issues at once and strong prioritisation skills
- Experience within travel or other internet-scale environments **(Desired)**:

- Strong understanding of the travel or retail industry **(Desired)**

**What you'll Enjoy**:

- ️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd

Development: Individualised Learning & Development pathway options

Personal and Team Growth: The company promotes growth through communities of practice and by continuously improving development practices and standards, allowing the new tech lead to evolve both individually and as a part of the team.

Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

Brightness of Future: Career opportunities in a network of brands and businesses across the