
Head of Customer Facing Supply Chain
1 week ago
**At Nestle**:
At Nestlé, we constantly explore and push the boundaries of what is possible with foods, beverages, and nutritional health solutions to enhance quality of life and contribute to a healthier future. We focus our energy and resources where unlocking the power of food can make the greatest difference to the lives of people and pets, protect, and enhance the environment, and generate significant value for our shareholders and stakeholders alike.
We are looking for an effective leader with impeccable customer service and a drive to succeed. The purpose of the Customer Supply Chain Manager is to drive innovative and sustainable supply chain solutions for competitive advantage. You will manage a team of Customer Based Coordinators to deliver specific customer and Service Strategies, whilst achieving optimal customer service levels and cost to serve efficiencies for these customers. You will manage your customers and be an escalation point for all their supply chain issues.
**Responsibilities Include**:
- Deliver Supply Chain value creation for Nestlé and the Customers
- Build customer trust through reliable supply, accurate analysis and insights
- Drive cross functional alignment in partnership with Sales and across Supply Chain, define and lead a common customer strategy
- Driving Service Level improvements aligned to agreed Service Strategy
- Ensure timely and accurate communication to customers in relation to unsupplied lines, delivery delays and manage exceptions to agreed business priorities
- Identify and achieving Supply Chain cost reductions
- Leverage eBusiness enablers to drive efficient and effective order management
- Develop and maintain an effective team of Customer Based Coordinators through selection, training and coaching
**Skills and Experience**:
- A passion to lead and manage 3 direct reports
- You are agile and adaptive
- An effective communicator and always remain professional
- Has successfully led projects and initiatives that require a Commercial and Supply Chain understanding and knowledge
- Demonstrated experience in Customer Service management
- Project management experience to implementation of major projects or change programmes
- Excellent knowledge of MS Office is a plus
- A degree in any business function is highly regarded
**Benefits**:
- You will have the chance to work with an outstanding and highly engaged team, build and grow your career with an inclusive, global FMCG leader.
- In addition, we offer:
- Varied career experiences and personalised development support
- Wellbeing benefits including vaccinations and health insurance discounts
- Diversity & Inclusion initiatives and program
- Paid parental and partner leave
- Purchase Leave Scheme
- Volunteering leave, Sports leave, Emergency Services leave
- Discounted Nestlé products
**Our Story**:
Nestlé enjoys a reputation as one of the world’s largest FMCG companies and a leader in nutrition, health, and wellness. Our inclusive and high-performance culture is a testament to the great training, development, rewards, and recognition we extend to every member of our 5000-strong Oceania workforce.
In return you will have the chance to work with an outstanding team, and build and grow your career with an inclusive, global FMCG leader.
Nestlé Oceania supports a culture of diversity and inclusion in all that we do.
**Applicants must have full Australian working rights
-
Customer Supply Chain Supervisor
2 weeks ago
Rhodes, Australia Nestle Full timeThe team at Rhodes are looking for a Customer Supply Chain Supervisor to join the team. You will effectively lead a team to drive smooth customer journeys in the E2E Order and Invoice touchpoints and provides operational excellence and improved customer experience. Drive continuous improvement along the entire business process, resolve issues, and manage...
-
Executive Secretary
1 week ago
Rhodes, Australia Nestle Operational Services Worldwide SA Full timeJoining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. We are looking for an exceptional and motivated Executive Assistant and Office Administrator to join our...
-
Customer Based Coordinator
6 days ago
Rhodes, Australia Nestle Full time*** We have an exciting opportunity for a Customer Based Coordinator (Vendor managed inventory controller) to join our team. The purpose of this role is to be the face of Nestle for the Customer, responsible for collaborating with Customer, order management and internal, external customer alignment whilst enhancing everyday operations through efficient...
-
Supply Chain Planner
4 days ago
Rhodes, Australia LLS Australia Full time**About the role**: An opportunity is now available for an **experienced Supply Chain Officer **in our warehouse operations. Using your experience, you will help develop our warehouse, assist in reviewing and updating processes, driving our warehouse operations and planning to the next level. You will coordinate the day-to-day activities involved with the...
-
She Manager Supply Chain
1 week ago
Rhodes, Australia Nestle Operational Services Worldwide SA Full timeWe are the Good food, Good life company. We believe in the power of food to enhance lives. Good food nourishes and delights the senses. It helps children grow healthy, pets thrive, parents age gracefully and everyone live life to the fullest. Good food brings us together. Good food also respects our planet and protects resources for future generations. We...
-
Supply Chain Logistics Professional
2 weeks ago
Rhodes, New South Wales, Australia beBeeLogistics Full time $55,000 - $93,500Job Role Overview:A Logistics Specialist plays a key role in enhancing customer satisfaction by proactively addressing logistics-related concerns and managing customer returns throughout the Order To Payment process.This is an exciting opportunity for individuals keen to develop their skills in Logistics & Supply Chain Operations.Proactively address customer...
-
Supply Planner
2 days ago
Rhodes, Australia Nestle Operational Services Worldwide SA Full timeNestlé enjoys a reputation as one of the world’s largest FMCG companies and we are driven by our purpose - enhancing quality of life and contributing to a healthier future. Our inclusive and high performance culture is a testament to the great training, development, rewards and recognition we extend to every member of our 5,000-strong Oceania workforce....
-
Anz Supply Planner
1 week ago
Rhodes, Australia Nestle Operational Services Worldwide SA Full timeNestlé enjoys a reputation as one of the world’s largest FMCG companies and we are driven by our purpose - enhancing quality of life and contributing to a healthier future. Our inclusive and high-performance culture is a testament to the great training, development, rewards and recognition we extend to every member of our 5,000-strong Oceania workforce....
-
Customer Solutions
1 week ago
Rhodes, Australia Nestlé Health Science Full time**Position Summary** Joining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. To manage the Supply Network of the assigned area of business, by replenishing each...
-
Supply Planner
2 weeks ago
Rhodes, Australia Nestle Operational Services Worldwide SA Full time**The Opportunity** Nestlé enjoys a reputation as one of the world’s largest FMCG companies and we are driven by our purpose - enhancing quality of life and contributing to a healthier future. Our inclusive and high performance culture is a testament to the great training, development, rewards and recognition we extend to every member of our 5,000-strong...