Regulatory Support Officer

3 days ago


Brisbane, Australia Education Full time

**About us**:
**Your Role**:The role is within ECRA's Licensing Team to**:

- Be the first point of contact with applicants and the sector, to ensure the efficient intake and progression of regulatory matters, and responses to regulatory enquiries. Duties may include assisting in the preparation of correspondence, reports, briefs and other documentation in a timely manner, while maintaining integrity and confidentiality.

The Regulatory Support Officer reports to the Manager, Licensing, Early Childhood Regulatory Authority, Early Childhood Branch, Early Childhood and State Schools Division.

**Responsibilities include**:

- Acting as the first point of contact, monitoring and following up on regulatory matters and prioritising work according to risk.
- Coordinating team workflow using regulatory systems and databases, ensuring correct data capture and review.
- Providing support in the maintenance of records, and regulatory and records management systems to ensure accuracy and compliance with information management requirements.

Please refer to the attached role description for any mandatory requirements for this position.

**To Apply**:

- Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
- Attach a 2-page written statement about how your achievements and capabilities meet the requirements of the role.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.
When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.
Salary rate shown is reflective of full-time (1.0 FTE).
The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.This work is licensed under a Creative Commons Attribution 3.0 Australia License.



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