Customer Banking Specialist Relief

2 weeks ago

Hobart, Australia Commonwealth Bank of Australia Full time

Customer Banking Specialist Relief - Greater Hobart Area

We are seeking enthusiastic customer service professionals to join our Hobart branch team for a permanent part time career opportunity.
- **30 hours per week**:

- **Monday: Friday: 9.30am - 4.00pm**:

- **Must be able to travel - provide relief across branches in the Greater Hobart Area**

**Do work that matters**

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been serving our local communities for over 100 years, with market-leading products, services and technology.

**See yourself in our team**

As the Customer Banking Specialist Relief in our Hobart Branch, you'll:

- Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
- Must be able to travel / support local branches**:Sandy Bay, Kingston, Huonville, Rosny, Sorell, Moonah, Glenorchy, New Norfolk and Oatlands**:

- Complete Financial Health Checks to assess customers' financial needs and identify any changes
- Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
- Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture

**We're interested in hearing from people who have**
- Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
- Excellent communication skills & the ability to articulate financial terms in a clear way
- The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do
- Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
- A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 23/10/2024

Job ID REQ221215

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