Duty Manager

1 week ago

Sydney, Australia Scruffy Murphys Full time

**Duty Manager**

Join a seasoned management team that values accountability, career progression, and sustainable rostering practices. Enjoy the potential for a 4-day work week or flexible discussions around work hours.

Key Responsibilities
- Support daily operations across all revenue areas, including a high-volume bar, busy bistro, gaming, and events.
- Lead floor teams, uphold service standards, and drive customer engagement.
- Collaborate with the General Manager to achieve KPIs, venue performance targets, and compliance outcomes.
- Train and mentor staff, focusing on supervisors and team leads across FOH and bar.
- Oversee cash handling, gaming procedures, RSA compliance, and general venue obligations.
- Assist with stock control, ordering, and service delivery, stepping into any department as needed.

About You
- Experienced as a Duty Manager in fast-paced pubs, bars, or multi-department hospitality venues.
- Confident leading teams during busy shifts, including late nights and weekends.
- Knowledgeable in balancing service excellence with compliance, including RSA and gaming regulations.
- Customer-focused with the ability to build rapport with regular patrons.
- Operationally and commercially minded, understanding how strong shift management impacts profitability.
- Energetic, resilient, and hands-on in your leadership approach.

What’s On Offer
- Salary: $$$ Negotiable
- Strong roster support with potential for a 4-day work week
- A well-resourced venue with clear systems and management backing
- Opportunities for growth within a stable and expanding hospitality group

Pay: From $78,000.00 per year

**Benefits**:

- Employee discount
- Free drinks
- Referral program

**Experience**:

- Management: 1 year (preferred)

Licence/Certification:

- RCG (preferred)
- RSA (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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