Customer Service

2 weeks ago


Knoxfield, Australia Stramit Full time

**Proud to be Australian Made**

Our products and people shape homes and communities. We’re one of Australia’s leading manufacturers and suppliers of roll formed steel building products - and for good reason.

You will see us on the roofs of iconic buildings and stadiums that span the Australian landscape. Our doors and panels open many commercial and residential builds. Our commitment is on high quality, custom made installations that put our customers unique needs and aspirations at the heart of all we do.

**The Stramit difference**

Here at Stramit, we are on a growth journey. We’re big enough to give you the all the benefits of a national network but small enough to know our customers first name. We get the job done right, every time - no matter how complex.

**Key focus & responsibilities**

In this pivotal role, you will be a go-to point for customer service staff at our one of our busiest national operation. This team is more than customer service they also take orders, liaise with production teams and logistics, deal with complex product enquiries and work in an ever-changing environment.

**Your responsibilities will include**:

- Overseeing your team and providing practical assistance when required
- Hands-on leadership of a small team of customer service representatives
- Mentorship and development of the team on an individual level
- Ownership and project management of complex customer queries

**What we need you to bring to our team**

This is an exciting opportunity for a Customer Service Leader hero. You will be a great team player, with a problem solving attitude. You have a commercial mindset and a keen eye for detail. You are not afraid to roll your sleeves up to get the job done. You enjoy making a positive contribution and are a continuous learner.

We are on the lookout for;
- Excellent communication skills
- Steel background (preferred)
- 3-5 years experience within a customer service, preferably a leadership position

**What is in it for you?**

You will be joining an iconic Australian brand that is constantly evolving. With our grit, determination and relentless pursuit for excellence, we are constantly on the lookout for design and innovation enhancements to improve built landscapes. With a team that blends years of experience with youthful curiosity, we are searching for a team player to build our future together.



  • Knoxfield, Australia Sharp & Carter Full time

    $65.000 plus Superannuation plus Bonus' | Permanent Full time - Excellent culture and avenues to progress! - Free onsite parking - work close to home! **About the role** **Responsibilities** Working as part of a collaborative Customer Service environment, your responsibilities will include but not be limited to; - Answering incoming calls in a timely and...


  • Knoxfield, Australia Exel Workforce Full time

    We are seeking a highly motivated and customer-focused individual to join our team as an Entry Level Customer Service Representative. **Duties include**: - Customer service: phone based role - Entering customer invoices and producing picking slips - Administration tasks as management requires - General data entry and administration - Assisting in the...


  • Knoxfield, Australia Opal. Full time

    **Discover Opal.** We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce. We stand for innovation, smart solutions, and sustainability! **Discover the Opportunity.** Opal Fibre Packaging Australia provides a full service offering in corrugated cardboard box...

  • Customer Service

    1 week ago


    Knoxfield, Australia Allan Hall HR Full time

    Work locally in Knoxfield, joining a tight-knit team of 15 - Benefit from the security + opps that come with a large, nationwide business - On-the-job training in purchasing and stock control will be provided **About the Company**: ‘AWM Electrical Scoresby’ is a customer-focused, market-leading electrical wholesale brand in Knoxfield. They form part of...


  • Knoxfield, Australia AWM Electrical & Data Full time

    **The Role** AWM Electrical & Data Scoresby, operate as an Electrical wholesaler supplying the electrical trades channel. We currently have a position in Customer Service for an Internal Sales person to join our team. This is a fast paced, customer focused role and we require someone who has a strong drive, ability to work in a team and eager to build a...


  • Knoxfield, Australia Lawrence & Hanson Full time

    Join Australia's most recognised electrical wholesaler - Based at our Regional Fulfilment Centre in Knoxfield - Full time role hours are 10am - 6pm - 5 days per week **About us** Lawrence & Hanson is Australia’s most recognised electrical wholesaler. Our heritage is strong. Since 1886 we have been supplying electrical products to customers across multiple...

  • Internal Sales

    2 weeks ago


    Knoxfield, Australia MHA Products Full time

    Looking to join a fast paced and growing team? We are looking for someone to work in our customer service team to assist with order entry and customer service enquiries. Our dynamic, energetic and friendly environment will suit a positive self-starter with a can-do attitude who enjoys multi-tasking and is not afraid of change. This is a great opportunity...


  • Knoxfield, Australia Sharp & Carter Full time

    $65.000 plus superannuation | Permanent Full time - Excellent culture and avenues to progress! - Free onsite parking - close to home! **About the role** **Responsibilities** Working as part of a collaborative Customer Service environment, your responsibilities will include but not be limited to; - Answering incoming calls in a timely and efficient...


  • Knoxfield, Australia Exel Infragroup Full time

    We are seeking a highly motivated and customer-focused individual to join our team as an Entry Level Customer Service Representative. In this role, you will be responsible for liaising with drivers and providing updates on delivery schedules, assisting customers with inquiries and concerns, and handling a high volume of telephone calls. To be successful in...


  • Knoxfield, Australia Exel Workforce Full time

    We are seeking a highly motivated and customer-focused individual to join our team as an Entry Level Customer Service Representative. In this role, you will be responsible for liaising with drivers and providing updates on delivery schedules, assisting customers with inquiries and concerns, and handling a high volume of telephone calls. To be successful in...