Youth Residential Support Worker X 2

About the role

We are looking for an experienced and motivated Youth Residential Support Worker for a part-time role for the Youth Residential Service, that will be available to work 45 hours per fortnight and 36 hours per fortnight (please refer to the rosters below for more details).The Youth Residential program provides crisis accommodation and 24/7 support to young people and young families who reside in the Hope Street refuge in Brunswick West.

Service delivery is based on the enhanced youth refuge model aiming to improve outcomes for young people as a part of a homelessness prevention approach. You will contribute to the safe place where young people and their children are supported to move from a situation of crisis, uncertainty and risk to a situation of calm and empowerment to make decisions about their own lives.

On a day-to-day basis you will:

- Provide support and assistance with living skills, connections with the community, personal and social development, employment, education and training;
- Assist young people to follow up actions from their case management plans including housing, income, education and training, health and wellbeing, general living skills and recreational activities; and
- Complete client file notes as needed and assist with administration duties to help operations run smoothly.
- Foster a safe space, assist and motivate young people to be at their best day to day and to achieve their self-determined goals. This is an excellent opportunity to join an organisation where you can have a real impact and be part of a high-performing team achieving quality outcomes with young people and young families.

Rostering

Roster 1 (45 hrs per fortnight):

- Week1:

- Monday -4:00pm - 11:30pm (sleepover); Tuesday -7:30am - 9:00am.
- Wednesday
- 4:00pm - 11:30pm (sleepover); Thursday -7:30am - 9:00am
- Friday -4:00pm - 11:30pm(sleepover); Saturday 7:30am - 9:00am
- Week 2:

- Monday -4.00pm - 11.30pm (sleepover); Tuesday -7.30am - 9.00am.
- Wednesday
- 4:00pm - 11:30pm (sleepover); Thursday -7:30am - 9:00am

Roster 2 (36 hrs per fortnight):

- Week 1 & 2:

- Tuesday-4.00pm - 11.30pm (sleepover); Wednesday -7.30am - 9.00am.
- Friday -4:00pm - 11:30pm(sleepover); Saturday 7:30am - 9:00am

WE CAN OFFER YOU
- Part-time position with attractive penalty rates
- Leading purpose driven NFP organisation
- Experienced supportive team
- NFP salary packaging up to $18,550 of your salary tax free
- Close to public transport and free street parking

ABOUT YOU

You have a bachelor’s degree or are you in your final year of a Social Work, Youth Work, or any other relevant health/ welfare related qualifications
- You have work experience in youth focused practice frameworks such as strengths based or trauma informed practice.
- You have experience or knowledge of crisis accommodation settings including but not limited to youth homelessness.
- You have sector knowledge or experience understanding of young people’s trauma with complex needs, including homelessness, family violence, alcohol, drugs and/or mental illness.
- You pride yourself on your ability to motivate and advocate for clients to achieve outcomes.

If you have experience working with young people in delivering effective youth-focused trauma-informed services, we want to hear from you

Why You'll love working here

**Referral program**:
**Professional development assistance**:
Position Description : 2025.09.24 Youth Residential Support Worker _Position Description

Please refer to the Position Description attached.

Please address your cover letter to: _Hang Pham Program Manager Northeast._

Applications close on 20th October 2025. We are shortlisting as received

ENQUIRIES

If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us.

Additional Information

If you require workplace modifications, please advise so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.

PBA3

Profession: #Community_Services
Sector: #Community_Support_Services, #Youth_and_Young_People