Customer Care Advisor

6 days ago

Seven Hills, Australia Capital S.M.A.R.T Repairs Full time

With over 50 repair centres across Australia and New Zealand, Capital S.M.A.R.T Repairs is the industry leader of the collision repair industry, specialising in small, medium, and larger repairs. We are the pioneers of customer satisfaction and innovation standards, and pride ourselves on providing our employees with safe, supportive, and rewarding working conditions.

**About the role**:
We are currently seeking an experienced, results focused customer service professional to join our team at **Seven Hills **on a full-time basis to work on a busy front reception desk.

The role is working rotation of shifts of 7am-4pm & 8am-5pm.

**We are ideally looking for a customer service professional who has the flexibility to work at different S.M.A.R.T locations locally and work between the hours of 7am - 5pm when required.**

In a fast-paced environment, you will be the first point of contact for our customers, instilling confidence that the customer has left their car in very capable hands. In addition to that, this role will include (but not be limited to):

- Ensuring the environment is always customer friendly
- Providing a caring and professional service during all customer interactions and managing the customer return to collect vehicle process to the customers delight.
- Contacting customer to ensure that they are satisfied with their SMART experience

**To be Considered you will**:

- Have previous experience in a customer facing, fast paced environment
- Strive to achieve a positive customer experience in every interaction
- Have high attention to detail
- Be organised and has exceptional time management skills
- Build rapport in person as well as over the phone
- Work well in a team
- Applicants need to be available for both of the above shifts as it is a set, rotating weekly roster

**What we offer you**
- Access to cutting-edge technology.
- Opportunities to build your career with opportunities to progress and learn new skills.
- Empowered to do your own thing (no micromanaging).
- Recognition Awards - We reward our team members when they go above and beyond
- Annual employee Share Plan $1000 - Have invested interest in the company you work for
- Employee Referral Program ($2,000 on offer).
- Discounted Health Insurance with BUPA
- 24/7 free professional and confidential counselling service for all team members and their immediate family as part of our Employee Assistance Program (EAP)
- Recognition of employment milestones with our Service Awards
- Monthly team BBQ's
- Uniforms for repair centre team members
- Access Australia’s largest range of recycled parts at a discounted price through our Staff Purchasing Policy
- Most importantly. Be apart of Building Better with an AMAzing team that cares, knows how to do quality work and but also has fun together.

  • Customer Care Advisor

    3 days ago

    Seven Hills, Australia Capital S.M.A.R.T. Full time

    Work 8-4pm Monday-Friday No weekends! - Be part of a team that invest in its team members and has some fun along the way. - Free lunch once a week Free shares when you join! With over 50 repair centres across Australia and New Zealand, Capital S.M.A.R.T is the industry leader We are the pioneers of customer satisfaction and innovation standards, and pride...

  • Operations Coordinator

    6 days ago

    Seven Hills, Australia Kairos Care Full time

    **Do you have a passion for making a difference and helping people?** **Are you an excellent communicator and detailed oriented person?** **We are looking for an enthusiastic Operations Coordinator to join our company. The Operations Coordinator will be responsible for providing administrative and operational support to our Operations team.** Who we...

  • Customer Service Specialist

    6 days ago

    Seven Hills, Australia Westpac Group Full time

    Join the St. George team in Seven Hills - Part-time position - 25 hours per week - Turn your customer service skills into a career in banking! **How will I help?** You’ll be the face of St George - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and circumstances - and...

  • Home Care Support Worker

    2 weeks ago

    Seven Hills, Australia Alliance Community Full time

    Are you looking for a challenging yet rewarding opportunity? Would you like to be apart of a dynamic and supportive team? - This could be the perfect role for you._ **How you’ll play your part to support individuals maintain choice and control in their homes** You will be required to provide in-home and community support to people with mental health...

  • Coordinator - Outside School Hours Care

    2 weeks ago

    Seven Hills, Australia YMCA Brisbane Full time

    **The Y Queensland stand together with all people regardless of age, gender, ethnicity or belief.** We are currently recruiting for a **Coordinator** on a **full-time basis, 38 hours per week** to join our team at **YMCA Seven Hills Outside School Hours Care (OSHC)**Service.** **About the role** In this position, you will be responsible for the day-to-day...

  • Human Resources Officer

    2 weeks ago

    Seven Hills, Australia Kairos Care Pty Ltd Full time

    **This is a fantastic opportunity to join the Kairos Care team as our Human Resources Officer. You'll join a passionate team of supportive colleagues, all working together to deliver our highly regarded NDIS support and care work. This highly visible and varied role will report directly to the CEO. The role will combine a good balance of recurring HR work...

  • Team Leader Customer Service Centre

    1 week ago

    Seven Hills, Australia Kennards Hire Full time

    **Team Leader - Customer Service Centre** **Seven Hills, NSW** - Largest family-owned equipment hire company in ANZ and still growing - Be part of and build a great team & culture - take the Ken Oath **About Kennards Hire**: Our people aren’t just part of a great team, they join our family. At Kennards Hire, we think about things differently, explore new...

  • Clients Relations Coordinator

    1 week ago

    Seven Hills, Australia Kairos Care Pty Ltd Full time

    **Do you have a passion for making a difference and helping people?** **Are you an excellent communicator and detailed oriented person?** **We are looking for an enthusiastic Clients Relations Coordinator to join our company. The Client Relations Coordinator will be responsible for providing** **assistance and support for new and existing clients for the...

  • Care Facilitator

    1 week ago

    Baulkham Hills, New South Wales, Australia Baptist Care Full time $60,000 - $90,000 per year

    Home Services - Care FacilitatorSalary packaging which can increase your take-home payOngoing training and developmentMake a genuine difference in the lives of othersLooking for a rewarding career in aged care? Want to grow or transfer your skills and make a real difference in your local community that you love?Join BaptistCare and support older people to...

  • Coordinator Outside School Hours Care Seven Hills

    2 weeks ago

    Seven Hills, Australia YMCA Queensland Full time

    **The Y Queensland stand together with all people regardless of age, gender, ethnicity or belief.** We are currently recruiting for a **Coordinator** on a **full-time basis, 38 hours per week** to lead our newest service at **YMCA Seven Hills Outside School Hours Care (OSHC) Service**. **About the role** In this position, you will be responsible for the...